About The Position

The Air Freight Solutions Supervisor creates and delivers customized transportation and supply chain solutions for UPS core and external customers, with a strong focus on Healthcare shipping requirements. This role generates non‑package revenue and strengthens customer relationships by enabling UPS to act as a single‑source provider for air freight, cold chain, and non‑cold chain logistics solutions. The position leads customer solution projects end‑to‑end, including the development, documentation, and implementation of Standard Operating Procedures (SOPs) to support compliant execution of Healthcare shipments. Serving as a subject matter expert, the Supervisor ensures alignment across operations, commercial, and external partners, while coaching team members and customer‑facing stakeholders to support reliable, scalable, and compliant solutions.

Requirements

  • Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
  • Freight Forwarding Experience - Required

Nice To Haves

  • People management Skills - Preferred
  • Communication skills - Preferred
  • Project Management experience - Preferred

Responsibilities

  • Creates and delivers customized transportation and supply chain solutions for UPS core and external customers, with a strong focus on Healthcare shipping requirements.
  • Generates non‑package revenue and strengthens customer relationships by enabling UPS to act as a single‑source provider for air freight, cold chain, and non‑cold chain logistics solutions.
  • Leads customer solution projects end‑to‑end, including the development, documentation, and implementation of Standard Operating Procedures (SOPs) to support compliant execution of Healthcare shipments.
  • Serves as a subject matter expert, ensuring alignment across operations, commercial, and external partners.
  • Coaches team members and customer‑facing stakeholders to support reliable, scalable, and compliant solutions.

Benefits

  • Medical/prescription drug coverage
  • Dental coverage
  • Vision coverage
  • Flexible Spending Account
  • Health Savings Account
  • Dependent Care Flexible Spending Account
  • Basic and Supplemental Life Insurance & Accidental Death and Dismemberment
  • Disability Income Protection Plan
  • Employee Assistance Program
  • 401(k) retirement program
  • Vacation
  • Paid Holidays and Personal time
  • Paid Sick and Family and Medical Leave time as required by law
  • Discounted Employee Stock Purchase Program
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service