Base Supervisor - Critical Care Transport - Carolina Air Care

UNC Health • Chapel Hill, NC

5d • Onsite

About The Position

The Air Care Base Supervisor oversees patient care delivered by multidisciplinary critical care transport teams and works collaboratively with program leadership to ensure competent, safe transport services and operations. The supervisor oversees all personnel assigned to the base and supports clinical competency, staffing, scheduling, quality improvement, and operational needs. The role is part of Carolina Air Care, a CAMTS-accredited critical care and emergency transportation agency serving North Carolina and surrounding areas. Carolina Air Care operates helicopters and ambulances around the clock, with teams responding to emergency scenes and interfacility transfers. The position is a State-employed, full-time, onsite role with UNC Health in Chapel Hill, North Carolina, and has a variable schedule.

Requirements

• Be a North Carolina Certified EMT-Paramedic, North Carolina Licensed Respiratory Care Practitioner, or North Carolina Registered Nurse.
• Hold current AHA ACLS, BLS, and PALS certifications; APLS or ENPC is accepted for PALS.
• Hold current TNCC, ITLS, and/or PHTLS certification.
• Complete an ATLS audit every five years.
• Hold NRP or equivalent certification.
• Hold an approved advanced specialty certification consistent with the requirements of the assigned base.
• Have a valid North Carolina driver's license.
• Have at least five years of transportation experience.

Responsibilities

• Work with the education department to address staff education needs, review monthly certification reports for compliance, serve as a clinical resource, provide direct patient care to support competency, and assist with new staff orientation.
• Assist the Program Manager and operations managers with recruiting, interviewing, and selecting qualified staff.
• Assess staff competency, provide ongoing constructive feedback, and support timely performance appraisals and employee reviews, counseling, coaching, mentoring, and disciplinary actions.
• Construct the base schedule as part of the comprehensive program schedule.
• Oversee assigned personnel at the base, including time and attendance.
• Manage equipment and supplies cost-effectively while ensuring patient care goals are met.
• Support implementation of program goals and communication of the strategic plan; identify, facilitate, and participate in performance improvement projects.
• Monitor the base quality assurance log to ensure issues are addressed, closed out, and documented appropriately.
• Manage controlled substances at the base, ensuring weekly staff inventories, monthly inventories, medication orders, and records comply with DEA regulations; monitor staff compliance with controlled substance policies and DEA mandates.
• Receive, review, and appropriately route base peer reviews.
• Prepare daily and weekly data and asset reports from Ninth Brain and EMS Charts as needed.
• Oversee base upkeep, repairs, and improvements.
• Handle local-area public relations and outreach.
• Attend weekly managers meetings and monthly leadership/executive, SOC, outreach, staff, safety, and QA meetings at least 80% of the time.

Benefits

• Full-time benefits through UNC Health.
• Eligible to continue participating in TSERS or the ORP at UNC Health if currently employed by another North Carolina agency and participating in either plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed