Air and Transportation Solutions Manager

International SOSWhitpain Township, PA

About The Position

At International SOS, we are in the business of protecting and saving lives. For 40 years, we have delivered customised security risk management, health, and wellbeing solutions to organisations worldwide. With a presence in 90 countries and a team of nearly 13,000 experts, we provide 24/7 support to help organisations fulfil their Duty of Care responsibilities. Now, we’re looking for talented individuals to join our team and make a difference. Air and Transportation Solutions Manager (ATSM), Americas Role Purpose: Commercial Growth: Develop strategic partnerships and transportation opportunities, optimize terms and pricing, and ensure rapid-response capabilities. Provider/Network Management: Maintain a high-performing network of transport providers, ensuring availability, compliance, and cost-effectiveness. Operational Excellence: Lead medical and security transport solutions, support crisis management, and ensure readiness for complex scenarios in a high-paced operational center environment.

Requirements

  • Aviation operations
  • Aviation business and/or network provider background
  • Track record of aircraft charter and leasing and quality/business process improvement.
  • IT literate
  • Charter, wet/dry leasing contract negotiations
  • Exceptional knowledge of aviation insurance, including war-risk.
  • Understanding of how flights are dispatched, working knowledge of NOTAMS and other factors that impact flight routing.
  • Working knowledge of Air Ambulance aircraft certifications/credentialing.
  • Knowledge and experience within the commercial aviation industry.
  • Experience in dealing with aviation operators and/or aircraft charter brokers.
  • Operational/Logistics background
  • Excellent written and spoken command of English is a must

Nice To Haves

  • Experience with maritime transportation beneficial
  • Working knowledge of Spanish language advantageous

Responsibilities

  • Develop client partnerships and pursue new opportunities.
  • Support sales and marketing.
  • Build and manage provider network.
  • Negotiate contracts and foster relationships.
  • Oversee service delivery and compliance.
  • Lead crisis response and implement contingency plans.
  • Monitor and improve services.
  • Drive continuous improvement and conduct audits.
  • Collaborate with teams and provide training.
  • Promote collaboration and learning.
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