AIM 28 Business Modernization Senior Director

McKesson•Irving, TX

1d•Remote

About The Position

McKesson is seeking to add an AIM 28 Business Modernization Senior Director. The AIM 28 Business Modernization Lead is a critical, high-visibility role responsible for driving AI-enabled transformation across the North American Pharmaceutical Services organization. This leader will challenge the status quo, orchestrate cross-functional modernization efforts, and help the business shift from current to future-state ways of working. They will partner with key business leaders on execution of high-impact initiatives within the AIM 28 program and identify opportunities for the adoption of AI and advanced technologies, ensure measurable business outcomes, with a focus on disciplined investment, and create tangible value delivery across assigned domains. This individual may support multiple organizations, including Supply Chain, Pricing, and others.

Requirements

Bachelor’s degree in business, engineering, technology, or related field or equivalent experience; advanced degree preferred.
Typically requires 10+ years of relevant experience. Less years required if has relevant Master’s or Doctorate qualifications.
10+ years of progressive experience in business transformation, operations, or program leadership specific to healthcare.
Demonstrated expertise in business transformation, strategy, or relevant healthcare industry roles.
Experience mentoring, coaching, and sharing best practices, particularly in design thinking and transformation.
Strong financial acumen, including understanding of financial modeling (e.g., ROI, NPV, IRR, capital allocation).
Deep expertise in AI technologies, data analytics, and their application to business transformation.
Proven ability to lead complex projects and workstreams, collaborating with diverse stakeholders to drive results.
Skilled at challenging assumptions, probing ideas, and fostering innovative approaches to achieve better business outcomes.
Proven ability to create frameworks and synthesize insights across programs, ensuring consistency, alignment, and integration across multiple initiatives.
Exceptional communication skills with the ability to craft compelling narratives that influence executive decision-making and alignment.
Demonstrated success in driving organizational change, resolving complex issues, and influencing senior stakeholders.
Ability to build credibility and rapport with senior leaders, influence without direct authority, and drive cultural and organizational transformation.
Thrives in dynamic, evolving environments, quickly adjusting to shifting priorities and taking on new responsibilities to deliver business impact.
Must be authorized to work in the US unrestricted – This position is not eligible for sponsorship.

Nice To Haves

Advanced degree preferred.

Responsibilities

Serve as the AI product strategist and voice of the business, identifying unmet needs, pain points, and opportunities for AI and analytics to drive transformation.
Define product vision, problem statements, and success metrics in partnership with business/tech stakeholders.
Lead discovery and ideation sessions and first-principles problem solving to translate ambiguous business challenges into well-defined opportunities and prioritized product roadmaps.
Develop clear hypotheses for value creation and partner with technical Product Managers and teams to translate these into requirements and execution plans.
Ensure alignment between product strategy, data strategy, and business objectives.
In partnership with the NAPS business leaders, lead and integrate modernization initiatives across identified Big Bet initiatives.
Translate business needs into AI use cases and process requirements.
Lead work to design future-state processes that integrate AI capabilities (e.g., machine learning, GenAI / LLM, etc.), including identification of data requirements.
Help drive execution, remove roadblocks, manage interdependencies, and ensure measurable business outcomes.
Aggregate and synthesize progress ensuring consistency, alignment, and collaboration across initiatives.
Identify risks, dependencies, and gaps, and proactively resolve or escalate issues to maintain program velocity.
Partner with Finance to develop and maintain robust business cases for initiative.
Establish KPIs, track value realization, and provide actionable insights to ensure delivery of expected financial and strategic outcomes.
Identify risks or gaps and proactively escalate or resolve issues to support delivery of expected strategic outcomes and objectives.
Lead cross-functional workshops and discovery sessions to gather input and build consensus.
Communicate process changes and AI impacts clearly to stakeholders at all levels.
Act as a change agent, promoting adoption of AI-enabled processes.
Constructively challenge legacy processes and mindsets, championing new approaches and fostering a culture of continuous improvement.
Develop and execute change management strategies to ensure successful adoption of new processes, systems, and behaviors.
Engage and influence top executives, building trust and credibility to drive adoption of modernization initiatives.
Embed a culture of innovation, business unit–wide change adoption, and strategic alignment.
Champion AI-enabled transformation to deliver both near-term results and long-term business impact.
Contribute to enterprise process improvement frameworks and best practices.
Ensure compliance with data governance, privacy, and ethical AI standards.
Stay current on emerging AI technologies and process improvement methodologies.
Recommend innovative solutions and pilot new approaches.
Share insights and lessons learned across the organization.
Support evaluation of build / buy / partner approaches across technology landscape.
Assigned to specific AIM 28 opportunities or Functional areas as part of Transformation.
Other duties as assigned.