AI Transformation Consultant – Internal Systems & Automation

GigaKOM•San Diego, CA

8h•Remote

About The Position

GigaKOM is seeking a highly experienced AI practitioner to assess, redesign, and modernize internal workflows and systems through applied artificial intelligence. This consultant will evaluate current business processes, identify automation and AI opportunities, and implement scalable solutions that increase operational efficiency, reduce manual workload, and improve decision-making capabilities. This role is strategic and hands-on, focused on execution and measurable outcomes.

Requirements

5+ years working in AI, automation, or digital transformation
Demonstrated experience retooling internal enterprise systems
Strong knowledge of CRM, ERP, workflow automation, and system integration
Experience deploying LLM-based tools and AI-powered automation
Understanding of data security, governance, and compliance best practices
Ability to translate business needs into technical AI solutions

Nice To Haves

Experience with OpenAI, Azure AI, AWS AI services, or similar platforms
Background in automation tools (Retool, UiPath, Power Automate, Zapier, etc.)
Experience working in IT services or enterprise technology environments
Strong API integration and systems architecture knowledge

Responsibilities

Conduct a comprehensive review of internal systems and workflows
Identify high-ROI AI and automation use cases
Evaluate data readiness and infrastructure maturity
Deliver an AI adoption and modernization roadmap
Integrate AI capabilities into CRM, ERP, ticketing, reporting, and operational platforms
Implement AI copilots, automation agents, and intelligent workflows
Redesign manual processes into scalable automation frameworks
Improve data structures to support predictive analytics and reporting
Evaluate and deploy LLM-based tools and automation platforms
Design internal AI assistants and knowledge systems
Build dashboards and AI-powered reporting tools
Ensure secure, compliant integration with existing infrastructure
Define AI governance and usage standards
Provide documentation and best practices
Guide leadership on responsible AI adoption
Train key stakeholders on implemented systems