AI Transformation & Change Management - Fund Services - Analyst

Morgan Stanley • New York, NY

5d • Onsite

About The Position

Established in 2004, Morgan Stanley Fund Services (MSFS) is a global business within the Institutional Equities Division (IED) that provides fund administration services for over $700billion in assets across 350+ hedge funds, private equity and large family offices clients. Our best-in-class offering includes accounting and investors services, portfolio analytics, middle-office functions, regulatory and financial reporting, and tax services. Delivering these services to our clients and their investors is a diverse team of 1,400 highly skilled employees across the globe based in New York, London, Glasgow, Dublin, Mumbai, Bengaluru, and Hong Kong. Joining MSFS, you will discover a dynamic environment where every day offers new opportunities for personal growth and innovation. Here at MSFS your career isn’t just a job, it’s an incredible journey fueled by collaboration, challenge, and the chance to make a meaningful impact to our business, our clients, their investors and the wider Morgan Stanley franchise. MSFS is transforming its business with AI. We are seeking an Analyst to support program execution, change management, adoption, and senior leadership visibility across multiple concurrent workstreams, including agentic build and AI training. This is a high-exposure role focused on driving transparency, accountability, communication, and actionable insight as Fund Services advances its AI transformation agenda.

Requirements

• 0-3 years of experience in financial services, operations, consulting, transformation, change management, or program management preferred.
• Strong analytical, organizational, and communication skills.
• Ability to synthesize complex information into clear executive-level updates.
• Proven ability to manage multiple priorities and stakeholders in a fast-paced environment.
• Strong attention to detail, sound judgment, and a proactive approach to problem-solving.
• Interest in AI, automation, and business process transformation.

Responsibilities

• Maintain a clear, real-time view of progress across all in-flight workstreams, including milestones, risks, blockers, dependencies, and decisions.
• Synthesize updates from multiple teams into concise, decision-ready materials for senior leadership.
• Track actions, escalations, and cross-workstream dependencies to support effective governance and execution.
• Identify emerging risks and help ensure timely resolution or escalation.
• Champion AI adoption across MSFS by leading trainings, highlighting wins, sharing learnings, and supporting MSFS-wide change management efforts.
• Partner with workstream leads to define and track adoption, effectiveness, and value metrics, including usage, accuracy, productivity impact, and stakeholder engagement.
• Support rollout planning and communications across Fund Services, including stakeholder readiness, feedback loops, and clear messaging on what is changing, why it matters, and what is needed from teams.
• Drive alignment and standardization across workstreams on priorities, metrics, timelines, and outcomes.

Benefits

• Ample opportunity to move about the business for those who show passion and grit in their work.
• Attractive and comprehensive employee benefits and perks in the industry.
• Support for employees and their families at every point along their work-life journey.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed