AI Training and Enablement Specialist

Lowenstein Sandler•Roseland, NJ

21d•$80,000 - $100,000•Hybrid

About The Position

The AI Technology Training Specialist plays a vital role in empowering attorneys and staff to effectively leverage artificial intelligence and emerging legal technologies in their daily practice. As legal AI tools rapidly transform how lawyers work, this position serves as the bridge between cutting-edge technology and practical application, ensuring the firm maximizes its technology investments through comprehensive training, ongoing support, and user adoption strategies. You will be responsible for designing and delivering training programs, supporting the firm's legal AI training initiatives, onboarding users to new AI-enabled tools, and providing day-to-day guidance to help attorneys integrate these technologies into their workflows. This hands-on role combines instructional design, technical support, user advocacy, and change enablement to drive successful technology adoption across the firm.

Requirements

Experience working in a corporate or large law firm environment.
Excellent ability to teach, present, and explain complex concepts clearly to diverse audiences with multiple mediums; comfortable speaking to groups of varying sizes.
Quick learner who can master new technologies independently; comfort with software, applications, and digital tools.
Flexibility to adjust training style, content, and approach based on audience needs and feedback.
Strong organizational skills with ability to manage multiple training programs, deadlines, and priorities simultaneously.
Approachable demeanor that builds trust and encourages attorneys and staff to seek help and provide honest feedback.
Clear written and verbal communication skills; ability to translate technical jargon into accessible language for non-technical users.
Ability to learn new applications and technologies relevant to legal practice in a timely fashion and apply such skills to the firm environment.
Bachelor's degree in education, instructional design, communications, or related field or equivalent combination of education and relevant experience.
2-4 years of experience in training, instructional design, or technical support.
Experience developing and delivering technology training programs.
Experience supporting legal technology, knowledge management systems and AI tools at a law firm is required.
Demonstrated success in user adoption.

Nice To Haves

Experience with automation tools (such as Contract Express, Neota Logic, Hot Docs) and AI-enabled due diligence review tools (such as Kira, eBrevia or Luminance) or eDiscovery tools is preferred.

Responsibilities

Training Program Development & Delivery: Design and deliver comprehensive training programs on AI-enabled legal technologies and knowledge management tools for attorneys and staff at all levels.
Create engaging training materials including user guides, quick reference cards, video tutorials, and interactive learning modules.
Develop and maintain curriculum for the firm's legal AI training, including both foundational and advanced training tracks.
Conduct live training sessions (in-person and virtual) ranging from large-group presentations to small workshops and one-on-one coaching.
Tailor training approaches for different audiences, practice groups, and skill levels.
AI Training Support: Collaborate with the IT team to support ongoing legal AI training initiatives and programming.
Coordinate logistics for legal AI training events, including scheduling, communications, registration, and materials preparation.
Track participation, completion rates, and user feedback to measure program success.
Identify and recommend external training resources, certifications, or learning opportunities to complement internal programming.
Collaborate with IT team to ensure consistency across all user support.
User Onboarding & Support: Lead onboarding processes for new AI tools and technology platforms, ensuring smooth user adoption.
Provide responsive day-to-day support to users encountering questions or challenges with AI technologies.
Create and maintain a knowledge base of frequently asked questions, common issues, and solutions.
Technology Adoption: Build relationships with attorneys and staff to understand their needs, concerns, and workflow challenges.
Promote awareness and adoption of AI tools through communications, demonstrations, and success stories.
Monitor usage patterns and identify opportunities for additional training or support.
Partner with practice groups to understand specific use cases and develop targeted training for their needs.
Administrative & Operational Support: Maintain training schedules, enrollment systems, and attendance records.
Coordinate with vendors for training resources, system updates, and technical support.
Manage training room technology and ensure all equipment is functional for sessions.
Support department administrative tasks, initiatives and special projects as needed.

Benefits

Our benefits package includes coverage options for medical, dental, vision, prescription drug, life insurance, disability, FSAs, 401K, and paid time off.

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