AI Tool Support Engineer

Accenture Federal Services•Washington, DC

1d•$94,000 - $187,600

About The Position

At Accenture Federal Services (AFS), the mission is to strengthen and safeguard the US federal government, improving lives through technology and ingenuity. With over 13,000 employees, AFS serves clients across defense, national security, public safety, civilian, and military health organizations. As a technology company within Accenture, AFS is recognized as a Glassdoor Top 100 Best Place to Work, fostering a collaborative and supportive community that empowers growth through hands-on experience, certifications, and industry training. AFS IT is seeking an IT Cyber Engineer and CSPM specialist passionate about cybersecurity and cloud technologies, eager to apply AI and code-driven solutions to optimize infrastructure. The IT Cyber Team's primary goal is to protect the AFS brand by implementing security strategies and safeguards against current and emerging threats, utilizing tools like Wiz for Gov Cloud Security Posture Management CNAPP. Team members will coordinate incident response, assess infrastructure remediation capabilities, and collaborate with infrastructure and information security teams to ensure compliance and risk mitigation. The role involves developing and implementing security enhancements to protect against threats while balancing usability and business operations.

Requirements

U.S. Citizen located on U.S. soil (mandatory).
Cyber Security Experience
Experience with Agile methodology.
Ability to work independently on moderately complex tasks and collaborate effectively.

Nice To Haves

Cloud Security Posture Management (Azure and/or AWS, GCP).
Experience with Wiz.io’s Wiz for Gov platform

Responsibilities

Develop IT cybersecurity strategies and roadmaps that align with business goals and optimize the security posture of the enterprise.
Leverage cybersecurity frameworks (CMMC, NIST-800-171, CIS) to evaluate and improve the security posture of the enterprise.
Drive security enhancement innovations across infrastructure workstreams.
Assess existing security issues within IT infrastructure.
Build and implement security measures across the enterprise.
Evaluate new technologies and processes that enhance security capabilities.
Develop and implement security enhancement solutions.
Respond to information security issues when infrastructure action is needed.
Serve as a technical escalation point for day-to-day activities for the IT Cyber team.
Manage Critical Vulnerability Response, including P1 incident creation and escalation between the AFS IT Cyber Team and Infrastructure teams.
Review and evaluate Wiz for Gov vulnerability findings for escalation and remediation.
Manage security vulnerabilities across AFS Infrastructure, identifying and supporting system owners in risk management and remediation.
Drive server patch compliance through Patch Management Incident Tickets (Monthly and application).
Drive the removal of end-of-life software for both server and endpoint environments.
Perform DevOps Team Member day-to-day activities.
Effectively communicate progress and escalate impediments.
Create (design, build, test, deliver, document, etc.) work product and deliver the Product Increment according to quality standards (Definition of Done).
Align with other team members on operational work (such as dependencies, progress, issues, etc.).
Resolve impediments independently or collaborate with the team and stakeholders.
Support the Product Owner in refining Product Backlog Items, including writing acceptance criteria, descriptions, test scenarios, and estimations.
Gather feedback from users and collaborate with stakeholders to gather input and feedback during the Sprint to deliver a more valuable work product.
Decompose sprint stories into tasks and provide estimated effort.
Create/deliver fully tested, documented, and deployable work product.