AI Technical Product Manager

Humana • Louisville, KY

2d • Hybrid

About The Position

Humana is seeking a hands-on, technically proficient Lead Product Manager to accelerate the design, prototyping, and scaling of advanced AI solutions across the business. This role involves collaboration with engineers, data scientists, and business leaders to identify opportunities, architect AI-driven solutions (including LLMs and GenAI), and guide them through Humana’s enterprise AI governance process from ideation to value realization. The individual will lead and build, applying deep technical expertise while ensuring responsible, governed, and scalable delivery of AI capabilities. Humana is a member-focused healthcare company transforming insurance and care delivery through technology and innovation, with AI as a foundational driver. The enterprise AI program ensures strategic alignment, robust governance, and value realization, overseen by a Responsible AI Council (RAIC). Business teams work with technology and program leaders to advance high-value use cases through a structured stage-gate process, with all AI initiatives evaluated for business impact, compliance, and scalability.

Requirements

• B.S. or M.S. in Computer Science, Engineering, or a related field (or equivalent experience)
• 7+ years of relevant experience, with at least 3 years in technical product management or engineering roles focused on AI/ML solutions.
• Demonstrated ability to architect, build, and scale AI applications (including LLM-based solutions) in an enterprise environment.
• Hands-on expertise with AI/ML tools, frameworks, and cloud platforms (Python, PyTorch/TensorFlow, LangChain, vector databases, RAG architectures, prompt engineering, Azure/OpenAI, etc.).
• Experience with the full lifecycle of AI products: requirements gathering, prototyping, validation, deployment, and post-launch optimization.
• Familiarity with enterprise AI governance, responsible AI principles, and compliance requirements (including AIRB and LRC-style stage-gate reviews).
• Strong communication skills, with proven ability to bridge technical and business contexts.

Nice To Haves

• Experience in healthcare, insurance, or similarly regulated industries.
• Knowledge of security, privacy, and compliance standards for sensitive data and AI solutions.
• Experience building reusable technical assets and leading cross-functional technical teams.
• Up-to-date knowledge of GenAI advancements, LLM fine-tuning, retrieval-augmented generation, and AI evaluation methodologies.

Responsibilities

• Drive technical product vision, solution architecture, and hands-on prototyping for a major AI product area.
• Own product outcomes from discovery through pilot, scale, and ongoing optimization.
• Design and co-develop working prototypes and production-ready components using leading AI/ML tools and platforms (e.g., Python, TensorFlow, PyTorch, Hugging Face, LangChain, Azure AI, OpenAI).
• Rapidly iterate on LLM-based applications, conversational AI, and intelligent automation.
• Partner directly with business stakeholders to deeply understand operational challenges, map complex processes, and translate them into actionable AI use cases with clear success metrics.
• Guide AI solutions through Humana’s multi-stage governance process—including AIRB, LRC, and Responsible AI reviews—by preparing technical documentation, scorecards, and market scans, and leading technical deep dives at each stage gate.
• Develop and apply robust evaluation frameworks to benchmark AI models, compare platform options, and ensure solutions meet business, technical, and regulatory standards.
• Author and maintain code libraries, reusable solution patterns, and technical playbooks to enable rapid, consistent AI delivery across multiple business lines.
• Provide technical mentorship to product managers, engineers, and data scientists; foster a culture of hands-on experimentation and continuous learning.
• Communicate technical strategy, risks, and business value clearly and effectively to executive, business, and technical audiences.

Benefits

• Generous PTO package
• Health benefits effective day 1
• Annual Incentive Plan
• 401K - Excellent company match
• Well-being program
• Paid Volunteer Time Off
• medical, dental and vision benefits
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
• short-term and long-term disability
• life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior