AI Systems Specialist

Rokt•New York, NY

1d•Onsite

About The Position

We are looking for an AI Systems Specialist to join Rokt’s G&A Enablement team in New York City. This role will help support and improve our core business and financial systems while partnering with the Finance, Security, and People teams on workflows, automation and AI adoption. You’ll work alongside experienced finance systems and enablement partners to keep daily operations running smoothly, improve system documentation, support user access and configuration, and identify practical ways to use AI and automation to reduce manual work. This is a hands-on role for someone early in their systems career who is curious, technically inclined, and excited to build.

Requirements

3-5 years of experience in finance or business systems, consulting, or a related role.
Hands-on experience with NetSuite administration and configuration is preferred but not required
Strong interest in finance technology, automation and AI-assisted ways of working.
Comfortable working with data, spreadsheets, system exports/imports, and structured problem-solving.
Basic familiarity with APIs, scripting, SQL, JavaScript, or low-code tools is a plus, but deep engineering experience is not required.
Familiarity with data governance frameworks
Clear communicator who can document processes and explain technical concepts to non-technical teams.
Excellent cross-functional collaboration skills
Curious, practical builder mindset: you like finding gaps, learning new systems, and improving how work gets done.

Responsibilities

Support the day-to-day operations, configuration, and continuous improvement of Rokt’s core business and finance systems including NetSuite
Manage system access, security roles, and user provisioning across core systems and platforms
Help maintain clean, reliable data and support controls across core workflows
Document system processes, support procedures, and common troubleshooting steps so teams can engage with core systems more effectively.
Monitor systems issues and partner with senior team members, vendors, IT, or engineering to resolve them.
Use AI-enabled tools to improve documentation, testing, data review, workflow design, and automation.
Identify repeatable manual processes and help prototype practical improvements.
Support automation initiatives across financial and cross-functional systems and workflows
Learn and apply low-code, no-code, and AI-assisted development practices where appropriate.
Track and report on automation ROI
Partner with Accounting, FP&A, Legal, Security & People team to support cross functional workflows, systems integrations between adjacent systems and ensure seamless data flows.
Help translate business process needs into clear system requirements, documentation, and support plans.