AI Strategist (New York)

Edra • New York City, NY

7d • Onsite

About The Position

Edra is solving one of the hardest problems in enterprise AI: AI models are generic but company processes are specific. We build AI agents that learn how processes actually run, and then run their operations. We're a Series A startup, backed by Sequoia and other leading VC firms, and we're growing our team in New York and London. We're a deeply technical team of engineers, AI researchers, and strategists with a high bar for talent and a shared belief that exceptional people are the foundation of everything great we'll build.

Requirements

• 2+ years in a deployment, solutions, or customer-facing product role at a high-growth technology company.
• Fluency with AI. You already use these tools in your own work and have a feel for where they're strong and where they fall apart on messy, real-world inputs.
• You have experience operating independently in unstructured environments, and have owned outcomes, not just tasks.
• Dropped into an unfamiliar problem, your instinct is to ask questions and break it down before pitching a solution.
• You treat a skeptical operator's objections as rational, because they usually are, and you'd rather spend a day watching someone work than read their process doc.
• You're comfortable working directly with messy operational data, and you draw conclusions from it that hold up to scrutiny.
• You have product instinct. You can connect what you see in the field to what's worth building, and you know the difference between a one-off ask and a real pattern.
• You can hold a room. You turn an unrealistic executive demand into a workable plan without picking a fight, and you manage up and sideways in the same conversation.
• You communicate with precision. You structure your thinking, choose concrete words over abstractions, and are upfront when you don't know something.

Nice To Haves

• Time spent inside the systems where operational work lives: Salesforce, ServiceNow, SAP, Jira, or similar.
• You've worked somewhere deployment and product thinking were the same job.
• Comfort with Python, SQL, or similar for working with data directly.
• You've helped build a new category, not just added features to an existing one.

Responsibilities

• Embed with the team that runs a core part of the customer's business, and learn how the work actually gets done, including the parts no process doc captures.
• Scope and run the deployment from the first data pull to a measured result. Decide what data goes in, what comes out, and what success looks like. Start narrow (one process, one team), prove value there, then expand.
• Manage relationships with senior stakeholders. Set expectations, and turn the most demanding executive in the room into your champion.
• Bring findings back to product and engineering in a form they can act on. Think product-forward about what Edra should build next, grounded in patterns you see in the field.
• Build and run demos, and present results and proposals to everyone from the analyst doing the work to the C-suite executive signing the contract.
• Spot the patterns across deployments that point to new domains Edra can move into.

Benefits

• Series A startup, backed by Sequoia and other leading VC firms
• Growing team in New York and London
• Deeply technical team of engineers, AI researchers, and strategists
• High bar for talent
• Shared belief that exceptional people are the foundation of everything great we'll build.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed