AI Solutions Specialist

Mission Hill Family Estate • West Kelowna, BC

12d • CA$55,000 - CA$70,000 • Onsite

About The Position

Mark Anthony Group is seeking an AI Solutions Specialist to be based in Kelowna. This role will accelerate AI adoption across the organization, acting as a trusted resource for teams exploring and using AI tools. The specialist will serve as a frontline AI support partner, trainer, advocate, and tester, helping employees maximize value from AI technologies, supporting rollout initiatives, evaluating new AI opportunities, and fostering a culture of responsible AI adoption.

Requirements

• Undergraduate degree in a related field; specialization or coursework in AI is considered an asset.
• Hands-on experience using AI platforms such as Microsoft Copilot, Gemini, AnswersAI, or similar technologies.
• Exceptional communication and interpersonal skills.
• Passion for emerging technologies and the evolving AI landscape.
• Ability to translate technical concepts into clear, practical guidance for non-technical audiences.
• Strong problem-solving and analytical thinking capabilities.
• Collaborative approach with the ability to build relationships across diverse teams.
• Comfortable working in a fast-paced, evolving environment.

Nice To Haves

• Experience supporting end users, training programs, technology adoption initiatives, or change management activities is an asset.

Responsibilities

• Provide frontline support to employees using AI tools, answering questions and troubleshooting issues.
• Guide users on best practices, responsible usage, and effective AI workflows.
• Support AI literacy initiatives through training sessions, workshops, and enablement programs.
• Create and maintain training materials, user guides, and knowledge resources.
• Support organization-wide AI adoption campaigns and rollout activities.
• Partner with stakeholders to drive awareness, engagement, and adoption of AI solutions.
• Track adoption metrics, user feedback, and program effectiveness.
• Share success stories and best practices across teams.
• Participate in pilot programs and testing initiatives for emerging AI technologies.
• Assess usability, performance, and user experience of AI solutions.
• Provide recommendations and feedback to improve adoption and effectiveness.
• Support evaluation frameworks for new AI products and use cases.
• Assist in reviewing and evaluating AI use case submissions from across the business.
• Assess feasibility, business value, and alignment with organizational priorities.
• Support decision-making processes related to AI opportunities and initiatives.

Benefits

• Competitive compensation that recognizes individual and company performance.
• Bonus plan.
• Access to company-matched RRSP contributions
• Extended health and dental benefits, and mental health plans with 24/7 access to care and support for you and your family
• Paid time off
• Employee Wine Program
• Training and development to build a fulfilling career

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level