AI Solutions Lead

Crawford Murphy & Tilly • Aurora, IL

2d • Onsite

About The Position

Crawford, Murphy & Tilly (CMT) is seeking an AI Solutions Lead for its Corporate Services team in the Chicagoland area. This is not a remote position. The role identifies, shapes, delivers, and scales practical artificial intelligence and automation solutions to improve project delivery, business operations, knowledge access, and employee experience. It bridges engineers, project managers, business leaders, Technology, Data Analytics, and external solution providers, translating operational needs into secure, usable, measurable AI-enabled capabilities.

The position combines AI product leadership, business process improvement, solution design, implementation oversight, governance support, and change management. The AI Solutions Lead will build a prioritized portfolio of use cases, guide solutions from discovery through adoption, and help establish repeatable methods for responsible AI. The role stays close to CMT’s engineering and consulting workflows so that solutions address real business needs and can be sustained after launch. It is an experienced professional role applying expert-level knowledge and skills to assigned projects.

CMT is a civil infrastructure professional services firm with more than 500 employees across 25 offices in 10 states. Its four primary business groups are Aviation, Surface Transportation, Water Resources, and Building & Site Services. CMT’s mission is to provide superior infrastructure solutions responsive to clients’ needs and expectations while fostering employee growth and development.

Formal direct supervisory responsibilities may be assigned as the function grows. The AI Solutions Lead leads cross-functional solution teams through influence, clear product direction, and coordinated delivery; provides dotted-line guidance to AI champions, citizen developers, subject matter experts, interns, consultants, and vendors; and coaches employees in responsible AI use, solution design, testing, adoption, and continuous improvement.

The expected compensation range is $100,000–$150,000 annually. Final compensation depends on factors including education, qualifications, prior work experience, and geographic location. CMT is an Equal Opportunity Employer and offers a benefits program focused on Health & Wellness, Work + Life Balance, Financial Health & Retirement, and Career Development. Additional benefits details are available on CMT’s website.

Requirements

• Bachelor’s degree in engineering, computer science, information systems, data science, business, product management, or a related field; an equivalent combination of education and relevant experience may be considered.
• Progressive experience leading technology-enabled business improvement, AI products, automation, digital transformation, engineering technology, or related initiatives.
• Ability to connect business strategy, engineering workflows, user needs, data, and technology into practical solutions.
• Working knowledge of generative AI, large language models, machine learning concepts, workflow automation, data integration, and AI product development.
• Ability to translate between technical and nontechnical audiences and communicate tradeoffs, constraints, risks, and recommendations clearly.
• Strong product and project management skills, including discovery, prioritization, roadmapping, requirements, experimentation, launch, adoption, and lifecycle management.
• Strong business process analysis and improvement skills, including workflow mapping and identification of root causes, bottlenecks, controls, and handoffs.
• Understanding of responsible AI principles, data governance, privacy, cybersecurity, model evaluation, human oversight, and enterprise risk management.
• Ability to develop prototypes or guide technical teams using tools such as Microsoft 365 Copilot, Copilot Studio, Power Automate, Power Apps, Azure AI services, Python, SQL, APIs, or comparable technologies.
• Familiarity with architecture, engineering, or consulting-firm project delivery, including scope, schedule, budget, quality, staffing, and client commitments.
• Advanced analytical, critical-thinking, facilitation, and problem-solving skills.
• Ability to accept occasional out-of-town travel assignments and work outside normal hours when needed to support launches, training, or critical business needs.

Nice To Haves

• Graduate education in business, artificial intelligence, analytics, engineering, or a related discipline is preferred.
• Professional Engineer licensure, product management credentials, Microsoft certifications, change-management credentials, or comparable qualifications are valued but not required.

Responsibilities

• Partner with business units and corporate functions to discover, document, and prioritize AI and automation opportunities tied to defined business needs.
• Map current-state workflows, identify bottlenecks and manual handoffs, and design improved future-state processes enabled by AI, automation, data, or digital tools.
• Build and maintain an enterprise AI solutions roadmap covering use-case value, feasibility, risk, dependencies, sequencing, ownership, and adoption requirements.
• Translate ambiguous business needs into product requirements, user stories, acceptance criteria, process designs, and implementation plans.
• Lead rapid prototypes and pilots using approved platforms and technologies.
• Coordinate solution development with Technology, Data Analytics, Dev, cybersecurity, legal, risk, records management, business leaders, vendors, and end users.
• Support responsible AI governance practices, including intake, risk review, data handling, human oversight, documentation, testing, release, and ongoing monitoring.
• Create implementation, training, communication, and support plans to help employees adopt solutions and use them appropriately.
• Develop reusable solution patterns, templates, playbooks, and standards for AI and automation work across CMT.
• Identify opportunities to improve engineering, planning, architecture, environmental, and project management workflows, including project setup, scoping, design production, quality processes, knowledge management, reporting, and closeout.
• Support business-operation improvements in finance, human resources, marketing, business development, and corporate administration.
• Facilitate demonstrations, workshops, office hours, and communities of practice to build practical AI literacy and surface use cases.
• Support external thought leadership where appropriate, including conference presentations, client conversations, recruiting, and industry partnerships.
• Lead cross-functional solution teams through influence, product direction, and coordinated delivery.
• Provide dotted-line guidance to AI champions, citizen developers, subject matter experts, interns, consultants, and vendors supporting AI initiatives.
• Coach employees in responsible AI use, solution design, testing, adoption, and continuous improvement.
• Accept occasional out-of-town travel and work outside normal hours when needed to support launches, training, or critical business needs.

Benefits

• CMT offers a benefits program focused on Health & Wellness, Work + Life Balance, Financial Health & Retirement, and Career Development.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior