AI Solutions Engineer

Sophos

1d • Remote

About The Position

We are seeking an AI Solutions Engineer to guide the strategy, architecture, and hands-on development of AI-powered agents, workflows, and automation solutions that materially improve Sales performance. This role combines elements of AI product management, architecture, and hands-on solution development
This is a hybrid execution and builder role. You will:
Guide and develop the Sales AI roadmap
Develop scalable agentic solutions
Build production-grade AI agents and automations
Enable citizen developers across Sales
Serve as the primary AI subject matter expert for the organization
You will work at the intersection of Sales, Sales Engineering, Operations, IT Enterprise Architecture, and Development — ensuring AI solutions are practical, secure, scalable, and outcome-driven.
This role is critical to enabling sellers and Sales Engineers to operate faster, smarter, and with higher impact across the entire customer lifecycle.

Requirements

• 2+ years of hands‑on experience with Power Automate, Power Apps, or similar low‑code tools
• Experience building AI agents or conversational systems using Copilot Studio or similar tools
• Strong understanding of enterprise integration patterns and APIs
• Experience translating business workflows into automation and AI solutions
• Knowledge of governance, data security, and compliance considerations in enterprise AI
• Experience collaborating with technical delivery teams or developer
• Ability to rapidly prototype, test with users, and iterate based on feedback
• Strong organizational, executive communication, and stakeholder management skills

Nice To Haves

• Experience in B2B SaaS or cybersecurity Sales environments
• Experience leading AI or automation programs at scale
• Familiarity with agentic AI patterns (orchestration, grounding, document ingestion, action execution)
• Experience with Power BI or analytics-driven insight generation
• Experience building internal Centers of Excellence or citizen developer programs

Responsibilities

• Guide the end-to-end AI strategy for Sales aligned to Sophos’ AI-first framework
• Identify and prioritize high-ROI AI use cases across the Sales lifecycle (discovery, qualification, scoping, proposals, competitive positioning, win/loss, reporting)
• Develop and maintain a multi-quarter AI roadmap with clear business impact metrics
• Align initiatives with enterprise architecture, governance, and security standards
• Architect and build AI agents using Microsoft Copilot Studio, Power Automate, and the broader Power Platform
• Design multi-agent workflows, orchestrations, and structured automation patterns
• Integrate agents with enterprise systems (Salesforce, data warehouses, SharePoint, Teams, internal tooling)
• Develop reusable blueprints, templates, and connectors to accelerate future builds
• Prototype rapidly, validate with users, and evolve solutions to production scale
• Partner with the SE Development team to transition prototypes into hardened, scalable production solutions
• Collaborate with IT Enterprise Architecture to ensure governance, compliance, and data security
• Work with Sales, SE Ops, and Business Operations to translate workflows into AI-enabled solutions
• Drive adoption through workshops, office hours, and leadership engagement
• Host internal workshops, training sessions, demos, and office hours
• Build prompt guides, how‑to resources, and role‑specific enablement materials
• Act as a champion for AI‑enhanced productivity and best‑practice usage patterns
• Lead the Sophos SE AI Interlock team in partnership with our Product groups
• Define KPIs tied to revenue lift, efficiency gains, cost reduction, and quality improvements
• Implement telemetry and usage tracking for AI agents
• Refine agents based on adoption patterns and performance data
• Publish impact summaries demonstrating measurable business value

Benefits

• Sophos operates a remote-first working model, making remote work the primary option for most employees.
• Employee-led diversity and inclusion networks that build community and provide education and advocacy
• Annual charity and fundraising initiatives and volunteer days for employees to support local communities
• Global employee sustainability initiatives to reduce our environmental footprint
• Global fitness and trivia competitions to keep our bodies and minds sharp
• Global wellbeing days for employees to relax and recharge
• Monthly wellbeing webinars and training to support employee health and wellbeing

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees