AI Solutions Engineer – Innovation Lab

Apple • Cupertino, CA

8h

About The Position

Imagine what you could do here. At Apple, new ideas have a way of becoming
outstanding products, services, and customer experiences very quickly. Bring
passion and dedication to your job, and there's no telling what you could
accomplish. Apple’s Sales organization generates the revenue needed to fuel our
ongoing development of products and services, enriching the lives of hundreds of
millions of people around the world. In many ways, we are the face of Apple to
our largest enterprise customers. We are seeking a dynamic, highly technical,
and outcome-oriented AI Solutions Engineer to join Apple’s Spatial Design Lab.
Our lab helps top-tier customers and partners build groundbreaking applications
for Apple platforms by leveraging emerging technologies like Artificial
Intelligence and Spatial Computing. In this role, you will act as a bridge
between cutting-edge AI engineering and enterprise customer success. You will
partner with cross-functional teams to help the world's leading organizations
design, build, and deploy intelligent systems powered by machine learning and
large language models (LLMs). If you possess strong architectural thinking, deep
AI/ML knowledge, robust software development skills, and a passion for
customer-facing innovation, we want you on our team.

Requirements

• Experience & Education: BS in Computer Science (or equivalent degree) and 8+ years of relevant software engineering experience.
• AI/ML Expertise: A proven track record of building AI-powered applications. You are highly proficient in leveraging LLMs (prompt engineering, fine-tuning), implementing retrieval-augmented generation (RAG) systems, deploying traditional ML models, and integrating the Model Context Protocol (MCP).
• Apple Ecosystem Mastery: Hands-on experience developing applications for Apple platforms using Swift, SwiftUI, and other core Apple technologies.
• Engineering Excellence: Strong software engineering fundamentals. You have shipped production systems and know exactly how to write clean, robust, reliable, and maintainable code.
• Agility & Communication: Demonstrated ability to rapidly learn new concepts and tools, paired with excellent written, verbal, and presentation skills.

Nice To Haves

• Enterprise Acumen: A broad understanding of common enterprise technologies, leading ecosystem solutions, and complex integration workflows.
• Design & Ethics: Familiarity with human-centered AI design and a strong grasp of responsible AI principles.
• Emerging Tech: A solid understanding of Mobile Computing and hands-on experience or strong interest in Spatial Computing.
• Masterful Storytelling: The ability to craft and deliver compelling technical narratives that drive understanding, build relationships, and win support for key initiatives.
• Drive & Autonomy: Passionate and self-motivated, with outstanding attention to detail, a strong sense of urgency, and impeccable follow-through in ambiguous environments.

Responsibilities

• Consult & Architect: Dive deep into our customers’ technical landscapes. Analyze their challenges, map out available technologies, and design thoughtful, actionable solutions that drive mutually agreed-upon outcomes.
• Build & Innovate: Maintain and enhance the Spatial Design Lab's technical infrastructure. You will build and deliver high-impact, hands-on demonstrations showcasing the latest in emerging AI and Spatial Computing capabilities.
• Evangelize Best Practices: Act as a trusted advisor to technical teams at leading global organizations, sharing expert guidance on the development, integration, and deployment of AI-powered enterprise applications.
• Lead with Empathy: Approach every customer interaction with deep curiosity, a customer-centric mindset, and the ability to influence cross-functional teams to consistently deliver excellent outcomes.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees