AI Solutions Engineer

Torq

3d

About The Position

We are seeking an AI Solutions Engineer to join our Transformation & Business Systems team. This role is ideal for someone proficient in AI-native development, capable of building functional tools from start to finish. The ideal candidate will have hands-on experience with at least one automation platform and a strong understanding of how LLMs, agents, and workflows integrate. You will collaborate directly with stakeholders across Finance, HR, Sales, Support, and IT to analyze manual processes and transform them into automated, AI-powered systems.

Requirements

• 3+ years of hands-on experience building automations or AI-powered workflows, including implementing AI/ML tools into operational workflows
• Solid working knowledge of LLMs - how they work, their capabilities and limitations, and how to get reliable output from them
• Hands-on, practical experience with at least one AI automation/workflow platform: n8n, Zapier, Make, Tray.io, or Workato
• Comfortable "vibe coding" - using AI coding tools (e.g. Cursor, Claude Code, Replit) to build and ship a complete project end-to-end
• Understanding of AI agent workflows - how to design, build, and deploy AI agents - plus working knowledge of RAG (Retrieval-Augmented Generation) and agent memory concepts
• Automation-first mindset and data-driven systems thinker - you look at any manual process, know how to map it end-to-end, and instinctively see how to automate it - with experience on a complex business systems stack (Salesforce, HubSpot, NetSuite, Gong, or equivalent)
• Excellent communicator - able to translate operational complexity into clear narratives for executives and cross-functional partners - with familiarity with revenue and marketing systems and workflows (CRM data flows, campaign automation, lead scoring, or pipeline reporting); experience automating or supporting GTM/Revenue-adjacent processes is a strong plus

Responsibilities

• Map manual, repetitive business processes end-to-end across the company - Finance, HR, Operations, Marketing, and the revenue funnel - and identify high-impact automation opportunities
• Own automation delivery from idea to production: translate requirements from non-technical stakeholders and design, build, test, and ship working solutions
• Build automated workflows using platforms like n8n, Zapier, Make, Tray.io, or Workato
• Design, build, and deploy AI agents that plug into real business workflows - embedding LLM APIs for use cases like ticket classification, document data extraction, and automated summarization, and applying RAG and memory patterns so they can reason over company knowledge
• Vibe code complete internal tools end-to-end using AI coding assistants - from rapid prototype (POC) validated with business users to something people actually use in production
• Connect internal systems (CRM, ERP, ticketing, Google Workspace/Microsoft 365) via APIs and webhooks, including AI-powered workflows for Marketing and Revenue teams — lead enrichment, campaign reporting automation, and pipeline data hygiene
• Monitor, maintain, and continuously improve existing automations - documenting processes and training internal process owners along the way

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed