AI Solutions Director

Axion • New York, NY

4d

About The Position

Founded in 2021, Axion Ray is at the forefront of transforming product quality and customer satisfaction in manufacturing. Our cutting-edge AI-powered platform empowers manufacturers to swiftly identify, thoroughly investigate, and effectively resolve quality issues while simultaneously elevating customer experiences and outcomes.
As trailblazers in end-to-end quality intelligence, we're setting new industry standards. Our innovative approach enables industrial, aerospace, consumer, and medtech manufacturers to harness the power of quality and post-market data, driving down costs and boosting business performance.
Our vision extends beyond mere problem-solving; we're committed to reshaping the future of manufacturing. By seamlessly integrating advanced AI technology with deep industry expertise, Axion Ray is paving the way for smarter, safer, and more efficient production processes across diverse sectors.
Backed by leading investors, including Bessemer Venture Partners, Amplo, Boeing, and RTX Ventures, Axion Ray is poised to lead the quality revolution in manufacturing.
Axion Ray is looking for an AI Solutions Director who can turn solutions into repeatable, scalable value. You are the delivery backbone of our customer accounts — setting the architecture, coordinating the team, and making sure every engagement runs efficiently and lands measurable outcomes.

Requirements

• 4-8+ years of experience in solutions consulting, technical delivery, or customer success management.
• Proven track record of architecting and managing complex enterprise implementations end to end.
• Experience coordinating cross-functional delivery teams and developing individual contributors.
• Strong analytical mindset; tracks delivery margin, adoption curves, and value realization metrics.
• Demonstrated ability to create scalable playbooks that other teams adopt.
• Excellent communicator who can serve as the customer’s primary delivery authority.
• Experience in AI/ML, SaaS, or industrial technology delivery environments preferred.

Responsibilities

• Own end-to-end delivery and use case portfolio across your accounts.
• Drive adoption and value realization post-launch, keeping customers moving from pilot to impact.
• Coordinate and develop junior teammates to deliver at a high and consistent standard.
• Manage delivery margin; building efficient operating models on every account.

Benefits

• Generous time off
• Competitive compensation, equity, and benefits
• Lunch stipend

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed