AI Solutions Architect
About The Position
NinjaTech AI is building an unmetered intelligence workforce of autonomous AI agents that perform real, end-to-end work for enterprises. Since its founding in 2022, the company has progressed from research to deploying agents that handle production workloads within real companies, operating on secure, isolated infrastructure. The team is small, senior, and operates at startup speed on a significant technological challenge. The AI Solutions Architect role is at the forefront of this mission, with work directly impacting customers and shaping enterprise adoption of agentic AI. This position offers a unique opportunity for rapid impact, with work landing in front of customers within weeks and directly influencing the adoption of AI solutions by demanding enterprises.
Requirements
- Engineering background with proficiency in Python and at least one of TypeScript/JavaScript, Java, or Go.
- Comfort across data plumbing, APIs, and basic front-end development for demonstrations.
- Genuine curiosity about agentic AI and LLM systems, including prompt/tool design, evaluations, orchestration, guardrails, and production failure modes.
- Data fluency, including the ability to wrangle messy, large-scale, real-world data and reason about storage, pipelines, and cloud infrastructure.
- Executive presence and operator empathy, capable of credible technical conversations with CTOs and understanding frontline user workflows.
- Bias to ship: Ability to move with speed and precision, iterate with users, and adapt to evolving objectives.
- Willingness to travel up to ~25% to customer sites.
- Willingness to be onsite in the Bay Area with the core team.
Nice To Haves
- Experience integrating into regulated or security-sensitive enterprise environments (e.g., isolated VMs, on-prem/VPC, SOC 2, HIPAA, FedRAMP-adjacent).
- Prior forward-deployed, solutions-engineering, or delivery experience at an enterprise-software or infrastructure company.
- A track record of turning a first deployment into a significantly larger footprint.
Responsibilities
- Land the deployment: Embed with a newly-closed enterprise customer, rapidly learn their operations and data, and stand up the first production agent workflows on NinjaTech in weeks, not quarters.
- Build custom, tailored solutions: Wire the platform into the customer's real systems (data sources, identity, ticketing, CRMs, internal APIs) and build bespoke automations, prompts, tools, and guardrails to make agents useful for their jobs-to-be-done.
- Be the technical face of NinjaTech: Run working sessions with stakeholders from frontline operators to CISO and CTO, translating customer vision into an architecture and the platform's capabilities into customer language.
- Drive adoption and expansion: Instrument usage, identify the next high-value workflow, and scale a beachhead deployment into an organization-wide rollout, with the primary success metric being customer outcomes that drive net revenue retention.
- Clear enterprise gauntlets: Own the technical aspects of security reviews, isolated-VM/data-residency requirements, SSO/SCIM, SOC 2 / DPA questionnaires, and technical due diligence for procurement.
- Close the loop to Product: Provide prioritized feedback from field deployments to core engineering, potentially contributing fixes or reusable components to accelerate future deployments.
Benefits
- Meaningful equity
- Delivery/expansion-linked bonus
- Full benefits (medical / dental / vision, etc.)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
