AI Solutions Architect

NinjaTech AI • Mountain View, CA

2d • Hybrid

About The Position

NinjaTech AI is building an unmetered intelligence workforce of autonomous AI agents that perform real, end-to-end work for enterprises. As an AI Solutions Architect, you will be at the forefront of this mission, working directly with enterprise customers to implement and customize our AI platform. Your work will directly shape how leading companies adopt agentic AI, with a short feedback loop from development to customer impact. This role is crucial for translating signed contracts into successful, expanded deployments by embedding with customers, building initial agent workflows, and ensuring technical success from kickoff to go-live.

Requirements

• Engineering background with proficiency in Python and at least one of TypeScript/JavaScript, Java, or Go.
• Comfort with data plumbing, APIs, and basic front-end development for demonstrations.
• Genuine curiosity about agentic AI and LLM systems, including prompt/tool design, evaluations, orchestration, guardrails, and production failure modes.
• Ability to wrangle messy, large-scale, real-world data and understand storage, pipelines, and cloud infrastructure.
• Executive presence and the ability to hold credible technical conversations with CTOs.
• Operator empathy, with the ability to sit with frontline users and understand their workflows.
• A bias for shipping and iterating quickly with users.
• Willingness to travel up to approximately 25% to customer sites.
• Willingness to be onsite in the Bay Area with the core team.

Nice To Haves

• Experience integrating into regulated or security-sensitive enterprise environments (e.g., isolated VMs, on-prem/VPC, SOC 2, HIPAA, FedRAMP-adjacent).
• Prior experience in forward-deployed, solutions engineering, or delivery roles at an enterprise software or infrastructure company.
• A proven track record of expanding a first deployment into a significantly larger footprint within an organization.

Responsibilities

• Embed with newly-closed enterprise customers to rapidly learn their operations and data, and deploy the first production agent workflows on the NinjaTech platform within weeks.
• Integrate the NinjaTech platform into customer systems, including data sources, identity management, ticketing systems, CRMs, and internal APIs.
• Build custom automations, prompts, tools, and guardrails to make AI agents useful for specific customer jobs-to-be-done.
• Serve as the technical representative of NinjaTech, conducting working sessions with customer stakeholders from frontline operators to C-suite executives.
• Translate customer visions into technical architectures and explain the NinjaTech platform in terms understandable to the customer.
• Drive customer adoption and expansion by instrumenting usage, identifying new high-value workflows, and scaling deployments across the organization.
• Manage the technical aspects of security reviews, data residency requirements, SSO/SCIM integration, and technical due diligence for procurement.
• Provide feedback to the product and engineering teams on field issues, potential improvements, and reusable components to accelerate future deployments.

Benefits

• Medical, dental, and vision insurance
• Meaningful equity
• Delivery/expansion-linked bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed