AI Solutions Architect

Thomson Reuters • Frisco, TX

1d • $100,100 - $185,900 • Remote

About The Position

As a Senior AI Solutions Architect for Thomson Reuters’ Noetica Product, you will be a member of the Customer Success organization. You will work with customers and potential customers in law firms and financial institutions to help them realize maximum value from Thomson Reuters' advanced AI capabilities through both pre-sale and post-sale engagements. You will also collaborate with other Thomson Reuters teams including Sales, Engineering, Marketing and Product.

In this role as a Senior AI Solutions Architect, you will:
Work hands-on with transactional attorneys to advise on how our platform, data and insights can be utilized on live and historical transactions
Provide technical support across the customer lifecycle—scoping AI use cases, advising on solution design, demonstrating capabilities, and guiding implementation and optimization while contributing to internal upskilling initiatives across Thomson Reuters
Support customers' AI adoption strategies and solution deployment, capturing insights to influence product strategy and roadmap
Contribute meaningfully to new model training and quality control through distillation of subject-matter expertise into multi-layered AI systems
Create documentation, use cases, and workflows that advance internal knowledge sharing and applied AI best practices
Drive measurable impact through increased AI adoption, improved customer satisfaction, and enhanced internal AI maturity
Contribute to Thomson Reuters' thought leadership through customer-facing content, events, and advisory boards
Pursue self-directed projects that align with Customer Success goals and advance organizational innovation
Travel may be required based on business needs

Requirements

• Juris Doctor (JD) degree from a top law school preferred
• 2+ years of experience at a top law firm or top legal department
• Expertise in transactional legal practice on one or more of: mergers & acquisitions, capital markets / securities, credit / finance, or other corporate transactions
• Demonstrable experience with generative AI applications and understanding of large language model (LLM) architecture and operation
• Substantial experience using online legal research and practice tools for corporate attorneys
• Excellence in communicating technical concepts and creating clear documentation, learning materials, and persuasive presentations for non-technical audiences
• Creativity, curiosity, and a growth mindset—you simplify ambiguous challenges, embrace experimentation, and view setbacks as learning opportunities
• Current knowledge of emerging AI research, industry trends, and critical thinking about risks, opportunities, and societal impact

Nice To Haves

• Prior experience at a technology company or in the industry
• Interested in finance or economics
• Advanced Excel and PowerPoint skills
• Prior experience or background in computer programming, but please note that this is not a development role

Responsibilities

• Work hands-on with transactional attorneys to advise on how our platform, data and insights can be utilized on live and historical transactions
• Provide technical support across the customer lifecycle—scoping AI use cases, advising on solution design, demonstrating capabilities, and guiding implementation and optimization while contributing to internal upskilling initiatives across Thomson Reuters
• Support customers' AI adoption strategies and solution deployment, capturing insights to influence product strategy and roadmap
• Contribute meaningfully to new model training and quality control through distillation of subject-matter expertise into multi-layered AI systems
• Create documentation, use cases, and workflows that advance internal knowledge sharing and applied AI best practices
• Drive measurable impact through increased AI adoption, improved customer satisfaction, and enhanced internal AI maturity
• Contribute to Thomson Reuters' thought leadership through customer-facing content, events, and advisory boards
• Pursue self-directed projects that align with Customer Success goals and advance organizational innovation

Benefits

• Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset.
• Work from anywhere for up to 8 weeks per year
• Culture of continuous learning and skill development
• Grow My Way programming
• Skills-first approach
• Flexible vacation
• Two company-wide Mental Health Days off
• Access to the Headspace app
• Retirement savings
• Tuition reimbursement
• Employee incentive programs
• Resources for mental, physical, and financial wellbeing
• Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more.
• Two paid volunteer days off annually
• Opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
• Market competitive health, dental, vision, disability, and life insurance programs
• Competitive 401k plan with company match
• Competitive vacation, sick and safe paid time off
• Paid holidays (including two company mental health days off)
• Parental leave
• Sabbatical leave
• Optional hospital, accident and sickness insurance paid 100% by the employee
• Optional life and AD&D insurance paid 100% by the employee
• Flexible Spending and Health Savings Accounts
• Fitness reimbursement
• Access to Employee Assistance Program
• Group Legal Identity Theft Protection benefit paid 100% by employee
• Access to 529 Plan
• Commuter benefits
• Adoption & Surrogacy Assistance
• Access to Employee Stock Purchase Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Ph.D. or professional degree