AI Solution Specialist

Infoblox • Tacoma, WA

2d • $61,800 - $89,100 • Hybrid

About The Position

We have an opportunity for an AI Solution Specialist to join our Business Strategy team in Tacoma, Washington, reporting to the Strategic Programs Director. In this pivotal role, you will help design, deliver, and scale practical AI solutions that transform how Bloxers work — from productivity and automation to decision support and AI-indexed workflows. Collaborating closely with functional leaders, IT, operations, data and AI teams, and our AI Investment Office, you will translate real business problems into secure, production-ready AI solutions that deliver measurable value using enterprise platforms such as Glean and Microsoft Copilot.

Requirements

• Relevant foundational skills in business analysis, solutions consulting, project/program management, or operations analysis, as well as a strong AI background in AI and experience with automation or advanced analytics
• Proven ability to take ambiguous business problems and design practical technology or AI solutions that deliver measurable outcomes
• Hands-on experience with AI or automation platforms (e.g., Glean, Microsoft Copilot, Copilot Studio, Power Automate, low-code agents, or comparable tools)
• Strong skills in mapping workflows and processes, defining requirements, and breaking work into clear, testable steps
• Comfort working with data — using AI copilots, BI tools, or basic queries to explore datasets, define KPIs, and interpret trends
• Excellent written and verbal communication skills, with the ability to explain AI concepts, tradeoffs, and risks to non-technical stakeholders
• Experience collaborating across business, IT, and data teams, and influencing stakeholders without direct authority
• Growth mindset and curiosity about emerging AI capabilities, with a track record of learning and applying new tools quickly
• Bachelor’s degree in business, information systems, computer science, engineering, or a related field

Nice To Haves

• Master’s degree (e.g., MBA or similar) is a plus

Responsibilities

• Identify and prioritize high-impact AI use cases and workflows across functions that improve productivity, cycle time, quality, or decision-making
• Translate business needs into practical AI solution designs, including agents, copilots, automations, and analytics grounded in enterprise data
• Design and configure AI agents and workflows using platforms such as Glean, Microsoft Copilot, Copilot Studio, and approved third-party AI tools
• Collaborate with IT, data, and security teams to connect solutions to the right systems and data sources, aligned to Infoblox AI governance and guardrails
• Build clear success metrics and lightweight business cases for AI solutions, and instrument telemetry to track adoption, time saved, quality, and financial impact
• Run pilots end to end — from discovery and scoping through testing, user feedback, iteration, and production rollout
• Use AI tools directly in your own work (e.g., GenAI copilots, RAG-based agents, analytics assistants) to accelerate analysis, content, documentation, and reporting
• Partner with enablement and change leaders to create simple how-to guides, demo flows, and training moments that help teams adopt AI in daily work
• Document and share reusable patterns, prompts, architectures, and checklists so future AI solutions can be built faster and more consistently

Benefits

• Comprehensive health coverage, generous PTO, and flexible work options
• Learning opportunities, career-mobility programs, and leadership workshops
• Sixteen paid volunteer hours each year, global employee resource groups, and a “No Jerks” policy that keeps collaboration healthy
• Modern offices with EV charging, healthy snacks (and the occasional cupcake), plus hackathons, game nights, and culture celebrations
• Charitable Giving Program supported by Company Match
• We practice pay transparency and reward performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level