AI SOC Solutions Architect - Professional Services

Torq

7h

About The Position

Torq is the AI SOC platform transforming how enterprises run security operations. By combining a battle-tested hyperautomation engine with agentic AI, Torq lets security teams triage, investigate, and respond to threats at machine speed — moving beyond the limits of legacy SOAR and SIEM. Torq's AI agents act as digital analysts that work 24/7 to triage alerts, investigate threats, and remediate autonomously, freeing human analysts to focus on higher-value strategic work.

Torq is defining and leading the AI SOC category, and the market recognition backs it up:
Unicorn — closed a $140M Series D at a $1.2 billion valuation in January 2026, bringing total funding to $332M.
Gartner — named the "Company to Beat" in AI SOC Agents for Threat Investigation (May 2026).
KuppingerCole — named a Leader across all four AI SOC categories: Overall, Product, Innovation, and Market (April 2026).
4.8/5 rating on Gartner Peer Insights.
~300% revenue growth in 2025, with a global team scaling fast.
There's electricity in the air at Torq. We're a dynamic, highly motivated team propelling our customers and partners to new heights through AI-driven security operations. This Professional Services role sits at the front of the fastest-moving category in cybersecurity.

Requirements

• 4–6+ years in a technical security role — SOC analyst, detection/automation engineer, incident response, or a technical Professional Services / Solutions Architect role in cybersecurity.
• Hands-on SOC operational understanding — alert triage, investigation, escalation, and the incident response lifecycle. You know what a Tier 1/2 analyst actually does day to day.
• Direct experience with core detection tooling — at least one SIEM (Sentinel, Splunk, Chronicle) and one EDR/XDR (CrowdStrike, Defender, SentinelOne).
• Automation and integration skills — proficiency in at least one of Python, Bash, or Go, plus fluency with REST APIs, JSON, and webhooks. (Comfort with jq / data transformation is a strong signal.)
• Working knowledge of applied AI — practical experience using LLMs and agentic AI to solve real problems: prompt engineering, designing and evaluating agent behavior, and a clear grasp of failure modes (hallucination, over-automation) and how to guardrail against them.
• Customer-facing excellence — able to explain complex technical and AI concepts to both analysts and CISOs, and to own an account relationship.
• Strong organizational skills — comfortable juggling multiple concurrent enterprise engagements under shifting priorities.

Nice To Haves

• SOAR platform experience (Torq, XSOAR, Splunk SOAR/Phantom, Chronicle SOAR), especially migrations off legacy platforms.
• Detection engineering and query languages — KQL, SPL, Sigma, YARA.
• Familiarity with agentic AI infrastructure — MCP, tool/function calling, RAG, or vector stores.
• MSSP / multi-tenant deployment experience.
• Cloud security fundamentals — AWS/Azure/GCP IAM, logging, and API models.
• Relevant certifications — security and IR certs (CISSP, GCIH, GCIA, GCFA) or an AI/cloud certification.

Responsibilities

• Design and implement AI-driven SOC automation — build agentic workflows and AI agents that triage, enrich, investigate, and respond to security alerts, measurably reducing analyst workload and MTTR.
• Translate SOC processes into automation — map a customer's existing Tier 1/2 triage, investigation, and incident response runbooks into automated and agent-assisted workflows on Torq.
• Own technical delivery for strategic accounts end to end — architecture, build, validation, and handoff — with customers seeing measurable outcomes within weeks.
• Engineer integrations across the customer's security stack — SIEM, EDR/XDR, IdP, ticketing, and threat intel — via REST APIs.
• Design, tune, and evaluate AI agent behavior — prompt engineering, defining guardrails, and setting human-in-the-loop checkpoints so automation is trustworthy in production.
• Serve as trusted technical advisor to SOC leaders and analysts — run working sessions, resolve blockers, and drive adoption across the account.
• Shape the offering — feed field learnings back into product and help build new Professional Services offerings as the AI SOC category evolves.

Benefits

• Series D funding
• Forbes' Best Startup Employers in America
• Business Insider 'startup to bet your career on'
• Global team scaling fast

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed