AI Research and Automation Specialist

Illumio•Sunnyvale, CA

3d•Hybrid

About The Position

Illumio is the leader in ransomware and breach containment, redefining how organizations contain cyberattacks and enable operational resilience. Powered by the Illumio AI Security Graph, our breach containment platform identifies and contains threats across hybrid multi-cloud environments – stopping the spread of attacks before they become disasters. Recognized as a Leader in the Forrester Wave™ for Microsegmentation, Illumio enables Zero Trust, strengthening cyber resilience for the infrastructure, systems, and organizations that keep the world running. Location: 4 on-site days a week in Sunnyvale, CA Headquarters. Our Team's Vision: Illumio’s Marketing organization is investing deeply in AI to elevate how we plan, communicate, and execute. We’re looking for an AI Specialist who will help scale AI-powered workflows, drive automation across the marketing team, and build a strong data foundation to measure impact and ROI. This role is perfect for someone with management consulting training who has hands-on AI experience and a passion for using data and automation to improve how marketing teams operate. You’ll serve as the marketing team’s in-house AI researcher, benchmark analyst, and automation strategist, helping us work smarter, faster, and more efficiently across every function.

Requirements

1–4 years of experience in management consulting, business operations, marketing strategy, or a related field with exposure to AI/automation initiatives.
A strong analytical foundation- comfortable building benchmarking models, ROI frameworks, and operational performance metrics.
Experience with AI tools applicable to marketing (e.g., automation assistants, generative AI, workflow orchestration, analytics models).
Ability to translate technical concepts into marketing-friendly recommendations and step-by-step guidance.
Curiosity, adaptability, and comfort navigating fast-moving cross-functional environments.
Experience working with or adjacent to martech stacks, workplace automation, or internal communications technology.

Responsibilities

Conduct research on emerging AI tools, trends, and best practices specifically relevant to marketing, brand, communications, events, content, demand gen, and operations.
Benchmark Illumio’s current AI maturity against industry standards and competitor practices.
Build a marketing-focused AI repository that includes use cases, tool evaluations, process maps, and recommended workflows.
Identify high-impact automation opportunities across Marketing.
Partner with marketing team leaders (Brand, Content, GEMS, Ops, Comms, Web, Digital, Advocacy, etc.) to design AI-powered workflows that integrate seamlessly with existing tools (Slack, Microsoft 365, Asana, Marketo, Domo, Salesforce, Figma, Canva, etc.).
Prototype, pilot, and refine AI automation solutions, ensuring usability and clear business value.
Build frameworks to measure efficiency gains, time savings, process improvements, and downstream marketing impact.
Create dashboards and executive-ready reporting that quantify AI ROI across marketing functions.
Translate findings into clear recommendations for where to scale, optimize, or sunset AI tools and workflows.
Act as the central point of contact for all things AI within the Marketing organization.
Collaborate regularly with IT, Business Systems, HR/People Ops, and Data teams to ensure responsible AI enablement and alignment.
Support the Head of Employee Communications & Programs with AI-driven improvements to internal communications, program operations, engagement initiatives, and the overall employee experience.