AI Product Owner- Project Management (Lighting)

Graybar•Clayton, MO

1d•Hybrid

About The Position

Make a difference. Purpose Own the product vision, backlog, and delivery of Graybar’s Project Management platform for lighting – a unified, automated system covering takeoff through orders that will set a new industry benchmark for project speed and accuracy. This product encompasses internal-facing tools for Graybar’s takeoff and pre-fabrication specialists, as well as a customer-facing portal that gives contractors and project managers real-time visibility into materials, orders, documents, and billing across their lighting projects. As the AI Product Owner, you are the bridge between Graybar’s lighting project teams, the customers they serve, the engineering team building the platform, and the UX Designer crafting the user experience. You ensure we build a platform that Graybar’s 500+ takeoff users and 150+ pre-fab power users rely on daily, and that customers choose over competitors’ tools. Product Context Graybar currently uses multiple, disparate takeoff tools and has strong but under adopted submittals tools. The 2026 roadmap unifies these into a single platform with the following components: Internal-facing tools: Single takeoff (count) tool, single pre-fab tool, “not on file” (NOF) / lot material master file with cost, integration with quote and order automation, and a single automated submittals tool with specifications. Customer-facing portal (phased releases): Release 1: Platform setup, authentication, project dashboard, initial data models Release 2: Material tracking, order management, document repository Release 3: Billing visibility, search and filtering, notification system Release 4: Exception management, mobile optimization, multi-project support

Requirements

Minimum 5+ years of experience in product ownership, business analysis, or product management
Experience working in Agile/Scrum environments with responsibility for backlog management and sprint ceremonies
Demonstrated ability to translate complex business processes into technical requirements and user stories
Experience with products that have both internal users and external customer-facing components
Four-year degree in Business, Information Technology, Engineering, or related field (or equivalent experience)

Nice To Haves

Experience in construction, lighting, electrical distribution, or project-based industries
Experience with project management, takeoff, estimating, or BOM (bill of materials) tools
Familiarity with Azure DevOps or similar Agile work management tools (Jira, Rally)
Experience managing phased product launches with multiple user populations
Understanding of portal design, customer self-service platforms, or B2B digital experiences
Certified Scrum Product Owner (CSPO), Professional Scrum Product Owner (PSPO), or equivalent certification
Familiarity with ERP integration patterns (SAP S/4 HANA) or document management systems

Responsibilities

Own and prioritize the product backlog in Azure DevOps – write user stories, define acceptance criteria, and sequence work across internal tools and the customer-facing portal release phases
Conduct deep discovery with Graybar’s lighting project teams, takeoff specialists, pre-fab users, and contractor customers to understand current workflows, pain points, and what a best-in-class project management experience looks like
Lead sprint planning, backlog refinement, and sprint reviews; accept completed work and make scope decisions that balance internal tool needs with customer portal delivery
Partner closely with the Senior UX Designer to define the customer-facing portal experience – information architecture, user flows, and interaction patterns for material tracking, order management, billing, and document management
Define requirements for integrating the project management platform with Graybar’s existing systems, including the quote and order automation platform, submittals tools, and the Graybar Connect ERP (SAP S/4 HANA)
Manage the phased release strategy for the customer-facing portal – define what “done” looks like for each release, set go/no-go criteria, and coordinate launch activities
Drive adoption of internal tools across Graybar’s regions: plan rollout sequencing, define training requirements, measure adoption and usage metrics, and manage change across diverse user groups
Build and maintain the NOF/Lot material master file requirements – working with product data teams to define data structure, cost integration, and maintenance workflows
Define and track product KPIs: user adoption rates, project cycle times, takeoff accuracy, customer portal engagement, and operational efficiency gains
Manage stakeholder communication across lighting specialists, district operations leaders, technology partners, and executive sponsors
Conduct competitive analysis of project management tools in the electrical distribution industry to ensure Graybar’s platform sets the benchmark

Benefits

Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.
Life Insurance coverage for you and options for your family.
Flexible Spending Accounts.
Disability Benefits at no cost to you.
Profit Sharing Plans.
401(k) Savings Plan with company match.
Paid Vacation & Sick Days.
Paid Holidays.
Paid Wellness Day.
Community Time Off.
Educational Reimbursement and Career Development Programs.