AI Product Manager Technical Lead

Entergy • New Orleans, LA

2d • Hybrid

About The Position

The Product Owner/Product Manager Sr. Staff role is pivotal in orchestrating product development, overseeing delivery teams (referred to as pods), and establishing and refining a repeatable and agile delivery methodology. This role involves leading and directing the daily operations of these teams, ensuring their performance aligns with established benchmarks, and cultivating an agile culture conducive to efficient product delivery. This role’s primary purpose is to spearhead product development efforts, leveraging organized delivery teams and maintaining a dynamic, repeatable agile delivery methodology. This entails not only leading the day-to-day activities of these teams but also monitoring and reporting their performance to ensure alignment with objectives. Moreover, fostering an agile delivery culture is paramount to this role's responsibilities because it promotes an environment where innovation, collaboration, and adaptability drive successful product delivery.

Requirements

• A Bachelor's degree in a relevant field such as Computer Science, Artificial Intelligence, Business Administration, Information Technology, or a closely related discipline is required.
• Strong academic background with coursework or specialization in strategic planning, project management, and leadership.
• Equivalent professional experience in the field demonstrating expertise and a proven track record in technical planning and delivery.
• Sr Staff Level: 7+ years of leading products, projects, or programs, preferably within the utility industry
• Experience with process improvements and optimizations.
• Experience with strategy and change management for an office function.
• Experienced in both Agile and Waterfall methodology and JIRA tool.
• Comprehensive understanding of project management methodologies, business strategy formulation and implementation, and change management principles and practices.
• Strong skills in overseeing the successful execution of projects, leading organizational change, and establishing and managing key performance indicators (KPIs) for projects, focusing on continuous improvement.
• Capacity to navigate and lead in a rapidly evolving technological landscape, with a mindset that encourages and embraces innovation while demonstrating influencing skills to gain support for AI initiatives from stakeholders at various organizational levels.
• Subject Matter Expert in project management methodology, from initial scoping to final delivery and user adoption.
• Strong knowledge of business requirements for aligned business unit and how business needs are will shift over time.
• Proven leadership skills in building, leading, and motivating high-performing teams.
• Able to resolve complex problems independently, especially with translating business requirement to functional and operational capability and to keep projects on track.
• Able to coordinate to multiple stakeholders, cross-functional team members, while building consensus on desired outcomes.
• Effectively resolves conflicts and disagreements within the team.
• Authorization to work in the United States is a precondition to employment in this position.
• Entergy will not sponsor candidates for work visas for this position.

Nice To Haves

• Program Management Professional (PMP) certification preferred
• Certified Scrum Product Owner (CSPO) preferred
• Certified ScrumMaster (CSM) preferred

Responsibilities

• Develop and articulate a clear product vision aligned with the utility’s goals and customer needs.
• Collaborate with cross-functional teams to create project plans, defining scope, timelines, and resource requirements.
• Lead the execution phase, ensuring that project activities are on track and in line with the established roadmap.
• Identify and mitigate risks that may impact project delivery, implementing contingency plans when necessary.
• Ensure product initiatives align with broader program objectives and organizational strategies.
• Coordinate resources across multiple product-related projects to optimize efficiency and minimize bottlenecks.
• Oversee adherence of governance standards within the product management domain.
• Contribute to defining and refining the product portfolio strategy, aligning it with market demands and business goals.
• Monitor and assess the performance of products within the portfolio, making data-driven decisions to maximize value and ROI.
• Optimize the product portfolio by evaluating market trends, customer feedback, and technological advancements.
• Lead and inspire cross-functional teams, including the pods, fostering a collaborative and innovative working environment.
• Develop the product vision, strategy, and roadmap.
• Prioritize the product backlog based on business value, user needs, and technical feasibility.
• Collaborate with stakeholders to understand requirements, define user stories, and set acceptance criteria.
• Work closely with the development team to ensure stories are well-defined and the team has a clear understanding of what needs to be built.
• Translate requirements into user stories and epics.
• Responsible for product deliverables; includes accepting or rejecting work based on pre-defined acceptance criteria.
• Defines and prioritizes product features.
• Drive strategic change initiatives within the product management domain, ensuring teams adapt to evolving market landscapes and customer needs.
• Make informed and timely decisions, guiding teams toward successful product launches and adaptations based on market feedback.
• Drives product development to launch and post-launch iterations.
• Facilitates customer feedback to inform product decisions, ensuring products meet business requirements.
• Define and refine product strategies, ensuring they align with customer needs, competitive landscapes, and technological advancements.
• Develop, refine, and maintain an agile delivery methodology tailored to the unique needs of product management within the company.
• Guide teams in the implementation of agile principles, facilitating iterative development and continuous improvement processes.
• Generate regular reports to communicate project progress, risks, issues key metrics, and insights to stakeholders and AI team.
• Volunteer to be the action owner on at least 2 AI Delivery Continuous Improvement efforts and contribute to the successful completion of these efforts.
• Actively pursue improvements to current methodology process; influence change and embrace change.
• Coach/mentor/support less experienced team members.

Benefits

• As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior