AI Product Manger : Advisor
About The Position
At Jack Henry, we’re more than a technology company, we’re a force for good in financial services. We’re redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we’d love to meet you. This Product Manager Advisor balances tactical sprint execution with hands-on product discovery and commercialization. This role is key to expanding internal and external beta programs for our AI Gateway and upcoming AI platform products. Working closely with engineering, architecture and other teams, they translate high-level product strategy into prioritized backlogs, test technical feasibility, and operationalize AI capabilities for real-world business use.
Requirements
- Must have 10 years of experience in building software or platform products.
- Hands-on experience running client betas, user testing, or early-adopter programs.
- Translates high-level product strategy into prioritized backlogs, clear user stories, and actionable product releases.
- Pivots quickly based on real-time feedback, shifting AI capabilities, and evolving governance standards while maintaining sprint velocity.
- Leverages user interaction data and model accuracy metrics to validate product performance and measure commercial value.
- Experience working in highly regulatory environments.
- Must be able to travel up to 25% to attend internal or external business meetings, training and/or professional conferences.
Nice To Haves
- Bachelor's degree in computer science, Business or Information Systems.
- Experience with Agile development.
- Financial services industry experience.
Responsibilities
- Lead internal and external client beta programs for the AI Gateway and platform products; establish feedback loops to refine workflows, resolve adoption friction, and validate usability.
- Own, prioritize, and sequence the product backlog. Help write clear user stories and acceptance criteria granular enough for sprint execution, defining the team’s "definition of done."
- Partner directly with Architecture and Engineering to test feature feasibility, evaluate compute trade-offs, and translate technical capabilities into actionable requirements.
- Assist product leadership with GTM readiness by providing clear feature documentation, tracking beta metrics, and coordinating with onboarding and support teams.
- Researches market trends and needs; articulates findings in the form of product requirements.
- Plays proactive role in product planning and design to ensure the product is differentiated from competitors in the marketplace. Involved throughout the entire lifecycle of the product, working closely with development teams from product initiation to delivery to eventual product retirement.
- Develops specific marketing plans and activities for specific products or product lines to establish, enhance or distinguish product placement within the competitive arena.
- Develops business plans and product positioning in the marketplace.
- Oversees market research, monitors competitive activity and identifies customer needs.
- Establishes pricing strategies.
- May assist in support of specific product or product family.
- May assist less experienced peers.
- May perform other duties as assigned.
Benefits
- outstanding benefit programs to ensure the physical, mental & financial well-being of our people is always met.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
