AI Product Lead

Maigrate•Lawrence, NY

2d•$180,000 - $230,000•Hybrid

About The Position

Maigrate is seeking an AI Product Lead to own product strategy and delivery for its AI-powered products targeting mid-market companies. This early-stage, fast-growing company is looking for individuals to help define AI-native software for this market. The AI Product Lead will be responsible for the entire product lifecycle, from scoping and development through go-live and beyond. This role involves setting the roadmap, prioritizing features, and ensuring product success in production by acting as the liaison between customers, operations, and engineering teams. The position requires translating customer needs and internal reviews into actionable tickets for engineers, managing scope, tradeoffs, timelines, and quality, and turning customer problems into shipped software. The AI Product Lead will also lead the first engagement in new workflows or sub-verticals, identify and mitigate risks, and oversee the product team, including product managers and implementation specialists, mentoring them and ensuring alignment with strategy.

Requirements

5+ years in product management, or a comparable role (e.g., technical program management, founder, early employee with product ownership).
Experience leading a team or clear readiness to step into a leadership role.
Proven track record of owning and managing a product roadmap.
Experience managing work through a ticketing system (e.g., Linear, Jira) as the primary owner of ticket creation and prioritization.
Ability to communicate effectively with customers, internal teams, and engineers.
AI fluency: understanding of AI capabilities, limitations, and how to scope around them (coding not required).
Ability to analyze operational workflows to identify bottlenecks.
Experience shipping products under ambiguous conditions, with tight timelines and incomplete information.
Willingness to take accountability for product performance.

Nice To Haves

Healthcare domain expertise, including clinical or operational workflows, EHR/EMR systems, and healthcare decision-making processes.
Familiarity with HIPAA, PHI, and regulatory constraints on automated decisions.
Experience with LLM-based or AI-native products.
Founder or early-startup experience.

Responsibilities

Own the product strategy and roadmap across all accounts.
Defend the sequencing of product development efforts.
Determine which customer requests become core product features.
Define and track success metrics, including adoption, reliability, and cost.
Manage the end-to-end delivery of new deployments, from requirements to production go-live.
Manage scope, tradeoffs, timelines, and quality for product deliveries.
Make critical decisions when scope and delivery dates conflict.
Translate customer problems into functional software.
Gather requirements directly from customer stakeholders and operational teams.
Write clear and actionable specifications and tickets for engineers.
Manage and maintain the product backlog in a ticketing system.
Translate technical constraints into understandable language for customer executives.
Plan for AI system failures and define fallback mechanisms.
Lead the initial engagement for new workflows or sub-verticals.
Identify and mitigate risks in new product areas.
Oversee and mentor the product team, including product managers and implementation specialists.
Ensure the product team is aligned with the overall strategy.