AI Product & Business Innovation - Summer 2027 Internship Pathway

Lumen Technologies•Remote, OR
•$26 - $46

About The Position

Lumen’s paid, 10-week summer internship program offers meaningful work, mentorship, professional development, and connections with peers and leaders. This pathway uses one application to consider candidates for multiple internships focused on turning customer and business needs into products, experiences, strategies, and AI-enabled solutions. Candidates may meet hiring teams and explore assignments aligned with their interests and strengths. Assignments may span product management and strategy, customer experience, market research, business strategy, process innovation, solution design, marketing, sales, or AI-enabled business solutions. Interns connect customer needs, business strategy, technology, and execution to help shape products and experiences and translate insights into value. Applicants must be enrolled at an accredited college or university at the time of the internship. Lumen primarily seeks rising seniors graduating between August 2027 and June 2028, though students graduating in 2029 may also be considered. The internship pays $26–$46 per hour, depending on academic level, role classification, experience, and geographic location.

Requirements

  • Be enrolled at an accredited college or university at the time of the internship.
  • Demonstrate strong analytical and critical-thinking skills.
  • Show curiosity about customers, markets, technology, and how businesses create value.
  • Demonstrate creativity, innovative thinking, and willingness to test new ideas.
  • Have effective communication, storytelling, and collaboration skills.
  • Be comfortable navigating ambiguity and balancing multiple perspectives.
  • Show interest in product development, business strategy, customer experience, AI, marketing, or innovation.
  • Demonstrate initiative, adaptability, and a growth mindset.

Nice To Haves

  • Prior experience with product development, market research, customer analysis, innovation projects, business strategy, design thinking, or entrepreneurial activities.
  • Academic background in Business Administration, Management, Entrepreneurship, Strategy, Marketing, Economics, Finance, Communications, Information Systems, Computer Science, Product Design, or Engineering; other disciplines may also fit with demonstrated business curiosity and interest in innovation, customers, products, or emerging technology.
  • Expected graduation between August 2027 and June 2028; students graduating in 2029 may also be considered.

Responsibilities

  • Research customer needs, market trends, business challenges, and emerging technologies to identify opportunities.
  • Support product strategy, roadmaps, requirements, business cases, or go-to-market planning.
  • Help design or improve products, services, processes, and customer or employee experiences.
  • Explore how AI can solve business problems, improve workflows, or create new value.
  • Collaborate with cross-functional teams to test ideas, measure outcomes, and translate recommendations into actionable plans.

Benefits

  • Paid 10-week summer internship
  • Mentorship
  • Professional development
  • Connections with peers and leaders
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