AI Platform Engineer
About The Position
We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures.
Requirements
- A Bachelor of Science degree in Computer Science, Engineering, Or Equivalent Experience.
- Strong understanding of platform products, including their functionality and dependencies.
- Expertise in Java, Python, Sql, Linux, And Scripting.
- Strong emphasis on automation.
- Excellent troubleshooting skills.
Responsibilities
- Implement secure, scalable, and highly available ai platform components and services.
- Develop automation, frameworks, accelerators, and reusable patterns that enable rapid onboarding and delivery of ai solutions.
- Implement ai integration frameworks and interoperability patterns: model context protocol (MCP), Agent-to-Agent (A2A) communications, agent orchestration and workflow automation
- Develop testing, validation, certification, and governance automation to support responsible and auditable ai practices.
- Implement ci/cd, infrastructure-as-code, observability, and operational automation for ai platforms.
- Collaborate with cloud, security, and platform engineering teams to ensure solutions meet enterprise standards.
- Support platform modernization initiatives and contribute to architectural roadmaps.
- Produce technical documentation, implementation guides, and operational runbooks.
- Transfer knowledge and best practices to internal engineering teams throughout the engagement.
Benefits
- medical, dental, and vision insurance
- comprehensive employee assistance program
- 401(k) retirement plan
- paid time off and holidays
- paid learning days
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What This Job Offers
Job Type
Full-time
Career Level
Senior
