AI Platform Engineer IV

Capital GroupCharlotte, NC
Onsite

About The Position

As an AI Platform Engineer, you will design, build, and operate the foundational components of Capital Group’s enterprise AI platform, enabling secure, scalable, and responsible development and deployment of advanced AI and agentic solutions. You will work across the full stack—from data ingestion and vector databases to orchestration, agent frameworks, and user-facing APIs—empowering teams to deliver innovative AI-powered experiences. You will collaborate with security, FinOps, and engineering peers, as well as data scientists and ML engineers, to deliver robust, enterprise-ready AI capabilities. Your work will span the integration of cloud-native services, orchestration frameworks, agentic architectures, and responsible AI guardrails. You will play a critical role in the design and implementation of solutions based on the Model Context Protocol (MCP) and AI Gateway patterns.

Requirements

  • You have a bachelor’s degree in computer science, Engineering or a related technical field or relevant experience.
  • You have 5+ years of general platform technology build experience or large, distributed systems
  • You have 3+ years of experience building, operating AI/ML platforms
  • You possess hands-on experience with MLOps tools and ML frameworks
  • You are well versed in vector databases and knowledge graph technologies
  • You have familiarity with agentic AI frameworks and orchestration tools
  • You have experience designing and implementing solutions based on the Model Context Protocol (MCP) and AI Gateway patterns
  • You have proficiency in Python and/or other languages commonly used in AI/ML engineering
  • You have experience with cloud platforms and container orchestration
  • You have an understanding of AI observability, model monitoring, and responsible AI practices
  • You have experience implementing security, privacy, and compliance controls in AI/ML environments

Nice To Haves

  • Experience in regulated industries (e.g., financial services) and navigating governance, risk, and compliance for AI
  • Familiarity with AI-specific observability tools
  • Experience with agent orchestrators, agent-to-agent communication, and multi-agent systems
  • Exposure to AI guardrails and responsible AI frameworks (e.g., explainability, bias detection)
  • Experience with cost optimization and FinOps for AI/ML workloads
  • Familiarity with Agile and DevSecOps practices in AI/ML environments

Responsibilities

  • Build and maintain AI platform services: Develop data ingestion pipelines, feature stores, and ML workflows
  • Integrate vector databases, knowledge graphs, and model registries with governance
  • Implement automated ML-Ops pipelines for training, evaluation, and deployment
  • Design model serving infrastructure for real-time and batch inference and orchestrate agentic workflows using modular, extensible frameworks
  • Enable agentic workflows and secure connectivity using MCP and AI Gateway patterns
  • Integrate with agent orchestrators and support for agent-to-agent communication protocols
  • Ensure observability and responsible AI: Monitor model performance, data quality, and lineage
  • Implement logging, alerting, and rollback mechanisms
  • Apply explainability, fairness, and compliance guardrails
  • Experience with embedding security and compliance: Integrate encryption, IAM, and audit logging
  • Support compliance with regulatory and internal policies (e.g., GDPR, SOC 2, Responsible AI frameworks)
  • Partner with InfoSec and data governance teams to ensure safe and compliant use of data and models
  • Drive operational excellence: Apply SRE and FinOps practices for reliability and cost optimization
  • Automate infrastructure provisioning with IaC
  • Collaborate and enable teams: Partner with data scientists and engineers to deliver platform solutions
  • Develop APIs, SDKs, and self-service tools for rapid experimentation
  • Produce clear documentation, runbooks and architectural diagrams

Benefits

  • Competitive salary
  • Bonuses
  • Benefits
  • Company-funded retirement contribution
  • Generous time-away
  • Health benefits from day one
  • Flexible work options
  • 2-for-1 matching gifts for charitable contributions
  • Annual grants for charitable organizations
  • On-demand professional development resources
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