AI Platform & Enablement Lead

Forus•New York, NY

2d•Onsite

About The Position

Forus is building an AI-powered network that connects doctors, pharmacies, payers, and biopharma to accelerate new science to patients. Our platform automates the complexity between a doctor prescribing a medicine and a patient starting treatment, including insurance coverage, financial assistance, and supply chain navigation. We provide this support free to doctors and patients, helping them get life-changing medicine faster, cheaper, and easier. The resulting network enables biopharma companies to design better research, launch new drugs more effectively, and invest in harder-to-treat conditions. Forus has exceptional product-market fit and is growing rapidly through organic adoption: Accelerating scale: We already support patients across more than 85% of ZIP codes and partner with 9 of top 15 largest biopharma companies in the world. AI-native, durable model: Our business becomes stronger as AI improves, as every new doctor, patient, and partner makes the network more valuable. Backing to build for the long term: We raised $300M+ from leading investors to build an exceptional team and unlock the full scale of the opportunity. Our number one priority is scaling to market demand. We are looking for individuals who are high horsepower, high throughput, and hyper resourceful to help us increase capacity and grow. We move fast and need to move faster. If we succeed, science will be the only limit to medicine. All full-time roles are in person in New York.

Requirements

5–10 years of experience as a product manager, optimizer, or builder
Daily hands-on use of the modern AI stack: agents, tool integrations, prompt and context engineering, evals
Comfort working across APIs, integrations, and data; pragmatic about low-code where it works and real code where it matters
Strong business acumen and focus on measurable results: hours saved, volume handled, throughput gained
Strong written and verbal communication
Track record of moving quickly, finding shortcuts, and going to unreasonable lengths to deliver on goals
High NPS with your former teammates

Responsibilities

Build and own the Forus Operations team's internal AI workspace: pre-configured access, integrations with the systems operators use every day, and zero setup friction
Own the systems that enable high quality AI outputs: the curation of the team's central knowledge base, skills library, and shared repo, plus persistent context and scheduled automations that run unattended
Test new models and capabilities against real ops use cases; scale the promising ones
Embed with operations teams to find the highest-leverage workflows to automate next, turning manual work and tribal knowledge into shared capability
Standardize evals and monitoring across the team, partnering with engineering to improve the underlying tooling
Build the capability of the team, not just its tooling: onboarding, training, and cross-team sharing
Partner with data and engineering on the most critical foundational capabilities: the central repo of team-built tools, the prompt engineering and backtesting platform, the curated data layer our tools need to access