AI Ops Engineer

Accenture Federal Services•Washington, DC

About The Position

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more. Join us to drive positive, lasting change that moves missions and the government forward! The work: Key Responsibilities: MCP Ecosystem Support Test MCP servers for functionality and security checks Configure server instances using established patterns Maintain server catalog documentation Troubleshoot basic connection issues and escalate when needed Learn MCP protocol internals and best practices Skills & Agents Development Develop basic skills for client workflows under guidance Test team‑submitted skills for quality Maintain skills library documentation Contribute to starter templates and samples Learn secure coding practices AWS Knowledge Bases & RAG Testing Run retrieval quality tests Assist with content tagging and classification Document test results and accuracy metrics Support documentation for RAG interactions Learn embeddings and RAG optimization Governance & Security Follow marketplace vetting processes Conduct basic security reviews Maintain version control and audit trails Document security patterns Learn security best practices for AI tooling Technical Support Provide first‑line debugging for MCP, skills, and agents Assist with environment setup Resolve common configuration issues Maintain support documentation and FAQs Document issues and resolutions Training & Enablement Support onboarding to Claude Code and AI tooling Maintain best-practice docs Assist with demos and sessions Maintain sandbox environments Create tutorials and how-to guides Platform Evaluation & Project Support Test emerging AI platforms Assist with demos and proof-of-concepts Document results and user feedback Test integrations with systems like JIRA, Confluence, CMDB Support AI project implementation Collect adoption metrics and usage data