AI Operations Analyst - Hybrid

Associated Bank • Milwaukee, WI

3d • $60,480 - $103,680 • Hybrid

About The Position

Join Associated Bank and help bring enterprise AI initiatives to life. As an AI Operations Analyst, you'll coordinate AI projects, develop operational documentation, manage reporting, and support the successful adoption of AI solutions across the organization. This role offers the opportunity to collaborate with business and technology teams while building expertise in one of banking's fastest-growing areas.

Requirements

• Bachelor's Degree in Computer Science, Information Technology, Data Analytics, Artificial Intelligence, or a related field.
• 2+ years of experience gathering business requirements and documenting business process mapping.
• 2+ years of experience managing cross-functional stakeholders and project coordination.
• 2+ years of experience working in a regulated industry.
• 2+ years of experience applying analytical and problem-solving skills.
• Working knowledge of IT Service Management (ITSM) principles and foundational AI or Machine Learning basics.

Nice To Haves

• Experience supporting AI, automation, analytics, or digital transformation initiatives.
• Experience building dashboards using Power BI or similar reporting tools.
• Experience administering or maintaining SharePoint sites.
• Familiarity with governance, Identity and Access Management (IAM), and enterprise control documentation in a financial services environment.

Responsibilities

• Develop governance and operational documentation that supports secure, compliant, and audit-ready AI solutions.
• Partner with business leaders, technology teams, and vendors to gather requirements and coordinate AI project execution.
• Manage the AI Innovation Hub by maintaining SharePoint content, resources, and documentation that support enterprise initiatives.
• Build dashboards and reports that measure AI adoption, operational performance, and solution health.
• Investigate operational issues, coordinate resolutions, and identify opportunities to improve processes and efficiency.
• Support enterprise AI governance by maintaining documentation that aligns with risk and compliance standards.
• Coordinate AI Academy activities and track learning participation to help expand AI knowledge across the organization.

Benefits

• Retirement savings including both 401(k) and Pension plans.
• Paid time off to volunteer in your community.
• Opportunities to connect with others through our diversity-focused Colleague Resource Groups.
• Competitive salaries with professional development and advancement opportunities.
• Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.
• Personal banking, loan, investment and insurance benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level