AI/ML Engineer (Hybrid)

CiscoResearch Triangle Park, NC
$137,000 - $277,600Hybrid

About The Position

The Cisco Cloudx team is a dynamic group of developers, Solutions Architects, and data engineers dedicated to supporting Cisco’s public cloud infrastructure and operations. As part of the Cloud Management and Operations (CMO) team within Cisco IT, we build the platforms and automations that enable governance, operational efficiency, cost management, and security guardrails across Cisco’s public cloud environments. As a Software Engineer specialized in AI/ML, you will guide the architecture, design, and development of our Cloud platforms and automations ensuring high standards of security, performance, and scalability. You’ll champion technology innovation, mentor your development team, and collaborate with stakeholders to deliver business-critical features that shape the future of Cisco's public cloud journey.

Requirements

  • 7+ years of experience in Computer Science along with Bachelor’s or Master’s Degree in Computer Science, Data Science, or related technical field.
  • At least 2 years of experience in building and deploying ML models focused on cloud operations.
  • Solid knowledge of cloud technologies (AWS, GCP, Azure, OCI).
  • Experience with Python, PySpark, and ML libraries such as PyTorch, TensorFlow, or Scikit-Learn.
  • Experience with AWS Glue ETL, AWS Athena, Snowflake, and Apache Airflow DAGs.

Nice To Haves

  • Full stack development experience with Angular for front end and Flask for back end application development to build platforms to support our Stakeholders and Business Units within Cisco
  • Established record of leading technical initiatives, delivering results, and a commitment to fostering a supportive work environment.
  • Strong communication and multi-functional collaboration skills.
  • Proficient in general-purpose programming languages (Python, Golang, Bash) and development platforms and technologies.
  • Comfortable working with streaming data, APIs, and telemetry systems.
  • Experience with Agile and DevOps operating models, including project tracking tools (e.g., Jira), Git (any Version Control systems), and CI/CD systems (e.g., GitLab, GitHub Actions, Jenkins).

Responsibilities

  • Design and implement highly scalable, multi-threaded, and distributed applications.
  • Design and implement AI Agents to monitor and optimize cloud resources based on findings and recommendations from Cloud Service Providers.
  • Integrate AI-driven insights with Cloud Service Providers like AWS, GCP, Azure, and existing data and tools.
  • Ensure robust performance, reliability, and security for cloud-based deployments.
  • Conduct code reviews and offer constructive feedback to ensure code quality and team growth.
  • Continuously optimize processes to improve developer productivity and execution.
  • Develop predictive models for drift detection, cost anomaly detection, and forecasting of public cloud resources and spend.
  • Automate operational workflows using machine learning and intelligent scripting.
  • Design, build, and maintain scalable ETL pipelines using AWS Glue and other cloud-native services.
  • Use AWS Athena for interactive querying of data stored in data lakes.
  • Manage and optimize data storage and processing using Snowflake cloud data platform.
  • Orchestrate complex workflows and data pipelines using Apache Airflow DAGs.
  • Continuously evaluate emerging AI technologies and tools for operational improvements.
  • Maintain documentation and standard processes for AI/ML integration in cloud systems.

Benefits

  • medical, dental and vision insurance
  • a 401(k) plan with a Cisco matching contribution
  • paid parental leave
  • short and long-term disability coverage
  • basic life insurance
  • 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
  • 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
  • 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees (non-exempt)
  • flexible vacation time off program (exempt)
  • 80 hours of sick time off provided on hire date and each January 1st thereafter
  • up to 80 hours of unused sick time carried forward from one calendar year to the next
  • Additional paid time away may be requested to deal with critical or emergency issues for family members
  • Optional 10 paid days per full calendar year to volunteer
  • annual bonuses (for non-sales roles)
  • performance-based incentive pay (for sales roles)
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