AI Lead (Brazil)

Connectly

2d•Remote

About The Position

At Connectly, we are building the future of conversational commerce in Latin America, focusing on WhatsApp. We offer a 360 engagement platform for retailers within WhatsApp, an app widely used by everyone. As a VC-backed Series B startup with a world-class team from companies like Facebook, Google, and Uber, we are a remote-first company with offices in San Francisco and Bogota.

Requirements

Being located in Brazil
Proficiency in both Portuguese and English
3 to 5 years of professional experience as a management consultant, product manager or in a similar role in an AI company
Experience in project management and client or stakeholder relationships
Strong analytical background and ability to connect with technical teams
Excellent collaboration skills across different areas (Sales, Engineering, Product)

Nice To Haves

Engineering / technical experience is a plus

Responsibilities

Deliver AI expertise
Lead AI team and leverage our AI platform to work with clients and create amazing experiences for end users
Build strong relationships with clients, helping them drive their AI strategy and addressing their concerns
Create a feedback loop between clients and the Engineering / Product teams
Understand the main challenges and opportunities to grow AI applications in customer journeys, and work with clients and product to address them
Define, monitor, and report client success metrics, improving them over time
Present results and expansion proposals to different stakeholders
Lead the implementation of AI solutions for complex and specific client problems
Adjust product implementation based on data analysis and client feedback
Collaborate with the Product team to solve problems and suggest improvements