AI Innovation Lead

Crescendo.ai•San Francisco, CA

4d•$150,000 - $170,000•Hybrid

About The Position

Crescendo is seeking multiple AI Innovation Leads to integrate practical, process-level AI across the organization. These individuals will be hands-on builders and operators focused on transforming AI capabilities into tangible business impact within various departments such as GTM, Operations, G&A, Product, and Corporate teams. The role involves designing and deploying AI solutions like mini-assistants, copilots, reusable AI personas, workflow automations, and lightweight agents that seamlessly integrate into daily team operations. The primary objective is to guide teams from AI experimentation to AI operation, ensuring solutions are reusable, scalable, and measurable. This role can be based in San Francisco with a hybrid schedule, or remote, and can be hired as either full-time or contract.

Requirements

2–6 years of experience in consulting, business operations, product ops, GTM ops, automation, or similar roles.
Hands-on experience applying AI to real workflows (not just experimentation).
Experience building assistants, copilots, reusable prompt systems, or lightweight agents.
Strong ability to translate ambiguous opportunities into shipped solutions.
Comfort working across functions and navigating fast-moving environments.
Ownership mindset with bias toward action.

Nice To Haves

Experience building Gemini Gems or similar agent workflows.
Experience inside high-growth or AI-native companies.
Familiarity with SaaS GTM or contact center operations.
Experience evaluating AI vendors and tooling ecosystems.
Experience supporting transformation initiatives inside teams.
MBA or strong business background (e.g., strategy, operations, consulting) is a plus.
Ability to work a weekly hybrid schedule in our San Francisco office.

Responsibilities

Design and deploy mini-assistants, copilots, reusable AI personas, and workflow automations.
Build lightweight agents (e.g., Gemini Gems or equivalent) embedded into team workflows.
Translate manual or fragmented work into AI-enabled execution.
Ensure solutions are reusable, scalable, and measurable.
Evaluate workflows for automation potential.
Reduce manual effort across planning, reporting, coordination, and execution.
Improve speed, consistency, and quality through AI-driven workflows.
Help teams move from prompts to productionized usage.
Convert AI outputs into structured, trackable workstreams.
Break initiatives into clear deliverables with owners and timelines.
Support adoption inside tools like Asana, Jira, CRM platforms, or operational systems.
Integrate AI into team planning and execution.
Increase visibility into cross-functional AI opportunities.
Build and scale repeatable AI workflows and standards.
Teach and train teams on the AI workflows and improvements you create to drive adoption.
Enable others to independently use AI effectively.
Help teams integrate AI into planning and execution rhythms.