AI Implementation Specialist - AI Governance, Gateways, Platform Control
About The Position
Island is seeking an AI Implementation Specialist to help enterprise customers design, deploy, and operationalize AI governance and control across their organizations. The role serves as a trusted advisor on AI strategy, guides large-scale enterprise AI rollouts, and configures AI control points such as MCP Gateways and custom hooks to protect sensitive data and enforce compliance. The specialist leads technical discovery, delivers executive-level platform demonstrations, and architects scalable solutions using Island’s Enterprise AI Platform. The position is full-time and based in-office five days per week, Monday through Friday, at Island’s Coppell, Texas headquarters. The role involves working with customer stakeholders across technical and business teams to support successful deployment and adoption of AI solutions.
Requirements
- At least 2 years in a customer-facing technical role, such as Solutions Architect, Implementation Engineer, Sales Engineer, or Technical Account Manager, at an enterprise SaaS, cybersecurity, or cloud infrastructure vendor.
- At least 2 years of enterprise software delivery or technical consulting experience, with hands-on exposure to deploying AI tooling, LLM integrations, or modern API architectures.
- Proven track record guiding Fortune 500 or large enterprise clients through complex technical deployments or digital transformation initiatives.
- Strong working knowledge of enterprise security concepts, Data Loss Prevention (DLP), Zero Trust concepts, and how LLMs handle sensitive data such as PII, intellectual property, and source code.
- Hands-on experience integrating and managing AI control points such as LLM Gateways, API proxies, inference hooks, or Model Context Protocol connectors.
- Strong understanding of web application execution, API integration models, and event-driven architectures, including REST, Webhooks, JSON-RPC, and JavaScript/browser execution models.
- Strong executive communication skills and ability to explain complex technical architectures to C-level, security, and business stakeholders.
- Creative problem-solving skills and a track record of driving successful customer outcomes in fast-paced, ambiguous environments.
Nice To Haves
- Bachelor’s degree in Computer Science, Cybersecurity, Information Systems, or equivalent practical experience.
- Relevant industry certifications, such as CISSP, CCSP, or Cloud/AI Practitioner certifications.
- Practical experience configuring and deploying AI integration layers, LLM Gateways, or API control points such as Model Context Protocol/MCP, LiteLLM, LangChain, or custom inference hooks.
- Familiarity with enterprise Zero Trust architectures, Enterprise Browsers, or endpoint security platforms.
- Experience integrating platform telemetry and audit logs with enterprise SIEM or analytics platforms such as Splunk, Datadog, or Microsoft Sentinel.
- Exposure to AI governance frameworks, data privacy regulations, or enterprise compliance standards such as NIST AI RMF, EU AI Act, ISO 42001, or SOC 2.
Responsibilities
- Gather customers’ process and AI strategy requirements, clarify objectives, define success metrics, and align priorities with Island’s AI Platform capabilities.
- Advise customers on AI security, governance, visibility, and operationalization best practices, using telemetry to recommend policies that support organizational and regulatory compliance.
- Design and implement AI governance policies integrated with customer infrastructure, providing visibility and control across SaaS and desktop AI applications and agents.
- Deliver executive-facing technical demonstrations of Island’s AI Platform tailored to customer industries and use cases.
- Create documentation, deliver technical enablement sessions, and train customers on Island’s AI platform.
- Troubleshoot, maintain, and optimize existing AI deliverables in customer environments.
- Engage technical and business stakeholders to ensure successful deployment and adoption of AI solutions.
Benefits
- Medical, dental, and vision coverage.
- Company-paid Life and AD&D Insurance.
- Company-paid STD and LTD Insurance.
- 401(k) with company contributions.
- Paid Time Off and 9 Company Holidays.
- In-office wellness instructor and daily lunches for office-based roles.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
