AI Implementation & Enablement Lead

M Financial Group•Dallas, TX

20h•Hybrid

About The Position

The AI Enablement Lead serves as M Financial's primary catalyst for practical AI adoption. This role identifies high-friction workflows, redesigns them with AI capabilities, and drives measurable improvements in productivity and experience for employees and Member Firms. Acting as the organization's central point of contact for AI implementation and enablement, the AI Enablement Lead partners with business stakeholders, technology teams, and leadership to build confidence, demonstrate impact, and embed AI into how work gets done, not just how tasks are completed. AI adoption doesn't happen through access alone. This role closes the gap between AI availability and AI impact by redesigning workflows, building organizational confidence, and delivering measurable productivity gains across M Financial and its Member Firms.

Requirements

3-6 years of experience in operations, technology, consulting, or business analysis
Demonstrated ability to improve processes, workflows, or user experience leveraging AI
Familiarity with AI solution categories beyond conversational AI, including agentic workflows, intelligent automation, and document intelligence
Strong problem-solving skills with a bias toward action and execution
Ability to translate business needs into clear, practical solutions
Experience using modern AI tools (e.g., Microsoft Copilot, Claude, ChatGPT, or similar platforms)
Experience turning complex, repeatable business tasks into AI-supported workflows that can plan the work, complete steps, check results, and improve over time.
Experience building or contributing to business cases for technology investments
Experience with change management methodologies or organizational adoption programs
Experience designing or delivering training, workshops, or enablement content for varied audiences
Strong communication and collaboration skills; ability to influence across functions
High level of curiosity, ownership, and accountability

Responsibilities

Identify high-friction workflows and lead the redesign of those processes to embed AI where it creates the most value
Design, test, and deploy AI-enabled solutions that improve speed, accuracy, and user experience
Partner with business teams to understand needs and align solutions to measurable outcomes
Act as a bridge between business stakeholders and AI/technology capabilities
Manage and report on the AI use case portfolio, including business case development, prioritization frameworks, and executive-level impact reporting
Develop repeatable playbooks for common use cases (e.g., summarization, drafting, analysis, workflow support)
Build and sustain an internal network of AI champions across business units and Member Firms to scale adoption beyond direct engagement
Lead change management efforts that address adoption barriers, build user confidence, and reinforce new ways of working
Serve as the organization's AI evangelist, making AI approachable and visible through regular communication, demos, and success stories
Drive adoption by making AI practical and embedded into daily workflows
Track and report on impact including time savings, productivity improvements, and quality gains
Design and deliver role-based enablement programs, including workshops, playbooks, and self-service resources tailored to different levels of AI fluency
Partner with legal, risk, compliance, HR, and security teams to address adoption barriers and ensure AI initiatives meet regulatory and workforce requirements
Stay current on emerging AI capabilities, including agentic AI, workflow automation, and intelligent document processing, and evaluate their applicability to M Financial's operations and Member Firm need