AI Excellence Program Manager, Hardware Strategy & Operations

Amazon • Sunnyvale, CA

1d • Onsite

About The Position

Amazon Lab126 is seeking an AI Excellence Program Manager to champion AI initiatives within the Hardware Engineering organization. This role involves identifying, incubating, and scaling AI-powered solutions to enhance hardware design, build, and delivery processes. The manager will facilitate ideation, manage a portfolio of AI initiatives, and ensure projects deliver measurable impact by working cross-functionally.

This position is for someone passionate about the intersection of artificial intelligence and hardware innovation, aiming to accelerate hardware teams' workflows through AI-driven improvements.

Requirements

• 3+ years of program or project management experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience using data and metrics to determine and drive improvements
• Experience working cross functionally with tech and non-tech teams
• Experience in written and verbal communication skills to communicate with technical and non-technical audiences, including senior leadership
• Experience establishing and maintaining program tracking mechanisms (dashboards, roadmaps, schedules, milestone frameworks)

Nice To Haves

• Bachelor's or Master's degree in Engineering (Software Engineering, Information Technology, Computer Science, Electrical/Hardware Engineering, related technical discipline) or Business Administration (Data Analytics, Artificial Intelligence for Business, Management Information Systems, Data Science, Finance)
• Familiarity with AI/ML concepts and their practical applications in engineering or product development workflows
• Experience working within or alongside hardware engineering organizations (consumer electronics, silicon, devices, or similar)
• Exposure to change management — driving adoption of new tools, processes, or technologies across large teams
• Experience with data visualization and reporting tools to communicate program health and impact
• Track record of writing clear, concise documents (e.g., one-pagers, strategy briefs, or similar narrative-driven formats)

Responsibilities

• Act as the primary advocate for AI integration across the hardware organization, building awareness, excitement, and momentum for AI-driven improvements.
• Facilitate structured brainstorming and innovation workshops with engineering teams to identify high-value AI use cases in hardware development workflows.
• Establish and maintain a centralized tracking framework for all AI initiatives, including status reporting, milestone tracking, risk identification, and executive-level dashboards.
• Partner with engineering leads, data scientists, and tool developers to drive AI projects from proof-of-concept through production deployment.
• Communicate progress, blockers, and outcomes to leadership through regular business reviews, written narratives, and program updates.
• Document and scale successful AI implementations as repeatable playbooks for broader organizational adoption.
• Define success criteria and KPIs for AI initiatives, tracking quantifiable improvements in efficiency, quality, or cycle time.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree