AI Enterprise Architect

Gong.io

5d•$174,000 - $250,000

About The Position

The AI Enterprise Architect partners with Account Executives and pre-sales Solutions Engineers on Gong’s highest-value and most technically complex enterprise opportunities, particularly when customers are evaluating how to operationalize AI securely, responsibly, and at scale. The role serves as a trusted technical and business advisor to CIOs, CTOs, Chief AI Officers, AI councils, enterprise architects, data leaders, security leaders, and revenue executives. The architect helps customers understand how Gong’s AI capabilities, APIs, MCP, Gong Assistant, Deep Research, integrations, and broader platform fit into their enterprise AI strategy, technology ecosystem, and revenue workflows. The role leads advanced AI architecture conversations, reduces technical risk, shapes solution strategy, and creates differentiated executive engagement. It also champions Gong during build-versus-buy discussions, where prospects are considering building their own revenue intelligence platforms. This role supplements rather than replaces core Solutions Engineering coverage. It is brought into opportunities after product fit has been established and helps scale the broader SE organization through reusable assets, technical enablement, thought leadership, and external evangelism.

Requirements

5+ years of experience in enterprise architecture, solution architecture, sales engineering, consulting, AI strategy, or a comparable customer-facing technical leadership role.
Experience working with large, complex enterprises and engaging CIOs, CTOs, Chief AI Officers, enterprise architects, security leaders, data leaders, and executive stakeholders.
Demonstrated expertise in generative AI, large language models, AI agents, MCP, APIs, integrations, data flows, vibe coding, and enterprise software architecture.
Practical familiarity with leading AI platforms and ecosystems such as OpenAI, Anthropic Claude, Gemini, Google Vertex, Salesforce, Microsoft, and related enterprise AI technologies.
Experience discussing AI governance, responsible AI, data privacy, identity and access management, security, compliance, observability, auditability, and enterprise deployment considerations.
Proven ability to lead architecture workshops and translate ambiguous business needs into clear, executable technical designs.
Experience advancing complex enterprise opportunities through technical discovery, security reviews, RFPs, pilots, and proofs of concept.
Strong executive communication, influence, and storytelling skills, with the ability to move comfortably between C-suite conversations and detailed technical design.
Ability to translate AI capabilities into practical, measurable outcomes for revenue organizations.
Strong collaboration skills and a demonstrated ability to enable and scale the impact of a broader technical field organization.

Responsibilities

Partner with Account Executives and Solutions Engineers on strategic enterprise opportunities involving AI architecture, governance, integrations, and complex technical requirements.
Lead executive-level discovery, AI strategy discussions, architecture assessments, and technical design workshops with CIO, CTO, AI council, security, data, and enterprise architecture stakeholders.
Understand customers’ AI ambitions, business objectives, technology stack, data environment, security requirements, governance models, integration landscape, and revenue workflows.
Architect how Gong can be used within and alongside a customer’s AI ecosystem, including through Gong APIs, MCP, Gong Assistant, Deep Research, integrations, and workflow automation.
Advise customers on practical AI use cases that improve revenue-team productivity, effectiveness, and operational efficiency, including responsible adoption and effective credit usage.
Show thought leadership on AI architectures and guide customers on best practices for using Gong data and capabilities in AI-enabled and vibe-coded applications.
Assess customer requirements around data governance, data residency, identity and access management, agent permissions, auditability, human-in-the-loop controls, agent guardrails, and enterprise AI risk.
Develop financially rigorous AI value hypotheses and technical validation plans to help customers assess build-versus-buy choices, total cost of ownership, adoption economics, and measurable ROI.
Position Gong within customers’ existing AI ecosystems, including Salesforce, Microsoft, Anthropic Claude, OpenAI, and enterprise governance tooling; articulate integration patterns and product boundaries.
Create and present customer-specific AI reference architectures, integration patterns, technical roadmaps, validation plans, risk registers, and implementation recommendations.
Act as the senior technical voice in complex pursuits, including executive presentations, security and architecture reviews, RFPs, proofs of concept, and technical win plans.
Translate complex AI concepts, technical tradeoffs, and product boundaries into clear business value for executive and technical audiences.
Partner with Product, Engineering, Product Marketing, Professional Services, Support, and Customer Success to represent customer requirements and ensure solution designs are feasible to implement and operate.
Develop reusable field assets, including AI discovery frameworks, CIO architecture narratives, governance guidance, integration patterns, demo narratives, and objection-handling materials.
Enable Solutions Engineers and account teams on AI positioning, enterprise AI conversations, advanced solution design, CIO persona engagement, and complex-deal execution.
Bring structured market feedback to Product and Engineering, identifying recurring enterprise governance, observability, compliance, control, and adoption requirements.
Serve as a competitive expert representing Gong versus other vendors’ AI offerings and contribute knowledge and content to Gong’s competitive team.

Benefits

Medical, dental, and vision plans
Flexible wellness stipend (Wellbeing Fund)
Mental health benefits with covered therapy and coaching
401(k) program
Education and learning stipend
Flexible vacation time
Paid parental leave
Company-wide quarterly recharge days
Work-from-home stipend
Incentive compensation, bonus, and equity may be included in the total compensation package