AI Engineer

INFOSYS NOVA HOLDINGSCincinnati, OH

About The Position

We are unable to sponsor or take over sponsorship of an employment visa at this time. Project Overview: Develop an Explainability Agent for coverage and benefits inquiries. The initial channel will be Web, with future integration into IVR/contact center systems.

Requirements

  • AI Agent Development using Python
  • Azure AI Services or AWS Generative AI / LLM Solutions
  • REST APIs & Integrations
  • Contact Center / IVR Integrations
  • Customer-facing Technical Leadership
  • Solution Architecture

Nice To Haves

  • Healthcare domain preferred

Responsibilities

  • Develop an Explainability Agent for coverage and benefits inquiries.
  • Integrate with IVR/contact center systems in the future.
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