AI Engineer

Zoom • Seattle, WA

9d • Hybrid

About The Position

Zoom is building its AI API Suite as a strategic platform to expose proprietary AI capabilities to external developers and enterprises. The team sits at the intersection of AI, infrastructure, and developer platforms, enabling services such as Speech Recognition, Machine Translation, OCR, and AI-powered summarization to be consumed via scalable APIs and SDKs. This is a foundational team responsible for building the API and SDK layer that powers Zoom’s next phase of AI monetization, working closely with AI research, platform engineering, and product teams globally. What You Can Expect Work on a high-impact, executive-sponsored AI platform initiative Build developer-facing products used at global scale Partner closely with AI research teams to bring models into production Solve complex challenges across distributed systems, AI workloads, and developer experience Influence the architecture and direction of a new API business line

Requirements

• 5+ years of software engineering experience with a focus on API and/or SDK development
• Strong proficiency in modern programming languages such as Python, Java, or Go
• Experience designing and building RESTful APIs at scale
• Experience building and operating distributed systems or microservices
• Hands-on experience with cloud platforms such as AWS, Azure, or GCP
• A strong understanding of authentication, authorization, and API security principles
• Experience working with API gateways, service mesh, or similar infrastructure

Nice To Haves

• Experience building or integrating AI/ML service APIs or developer platforms
• Knowledge of speech recognition, NLP, or computer vision technologies
• Experience building developer tools, SDKs, or self-service platforms
• Familiarity with API monetization, billing systems, or usage-based pricing models
• Experience with OpenAPI/Swagger specifications and API lifecycle management
• Understanding of rate limiting, quota management, and SLA enforcement

Responsibilities

• Designing and developing scalable APIs and SDKs for AI services including ASR, Machine Translation, OCR, and AI Summary
• Building batch and real-time processing systems for speech and multimodal AI workloads
• Developing SDKs, tooling, and interfaces that enable a seamless developer experience
• Integrating AI services with billing, metering, and self-service platforms
• Collaborating with AI research teams to productionize and scale proprietary models
• Creating and maintaining API documentation, code samples, and developer resources
• Implementing monitoring, logging, and analytics for API usage and performance
• Ensuring API security, reliability, and scalability for enterprise consumption
• Partnering with cross-functional teams across global locations

Benefits

• award-winning workplace culture
• delivering happiness
• benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways
• fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential
• support for accommodations during the hiring process

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed