Applies knowledge of enterprise AI platform administration, skills and connector development, and integration engineering to deliver platform-native AI solutions. Follows established AI governance, security-review, and evaluation processes. Core duties: Administers and configures the enterprise AI platforms (M365 Copilot, Claude Enterprise and ChatGPT Enterprise), including user entitlements, provisioning, workspace settings, connectors, and access management. Authors and maintains reusable AI skills for the enterprise platforms, following governance standards (risk tiering, evaluation suites, and review workflows). Builds and configures connectors that integrate the AI platforms with enterprise systems (for example, project tracking, document management, IT service management, and data platforms). Delivers collaboration-channel integrations (for example, Microsoft Teams) and other platform-native solutions. Packages and manages skills through a version-controlled repository with CI (versioning and evaluation checks on pull requests). Supports adoption by turning recurring user workflows into reusable skills, and contributes to enablement, hackathons, and training. Partners with governance to keep the skills catalog reviewed, versioned, and monitored for drift. Executes platform changes and entitlement requests within an approval process, maintaining audit-ready records.
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Career Level
Entry Level