AI Engineer I

NorthMark Strategies•Dallas, TX

About The Position

NorthMark Strategies is hiring an AI Engineer I as a generalist on its AI Engineering team, which drives AI adoption across a multi-entity organization and manages the AI platform, tooling, licenses, access, and core enterprise content management systems. The role divides time between junior AI engineering work and day-to-day administration of SharePoint Online and NetDocuments across NMS Group affiliate entities. It reports directly to the AI Engineering Manager. The successful candidate will support senior engineers with AI-enabled builds, including automation, integrations, and lightweight tooling, while handling routine content management system administration, access provisioning, and tier-1/tier-2 support. This junior-level role offers exposure to applied AI engineering and enterprise systems administration, with potential to develop toward an AI engineering or platform/CMS administration track as the department grows. The company will train the hire on its specific tools. The position also supports the Claude Enterprise environment and related Microsoft 365 administration tasks. The employee will help maintain reusable tools and documentation, connect AI and business systems with scripts or Power Automate flows, and support content systems and their governance across affiliate entities. Applicants must be legally authorized to work in the United States without employer sponsorship, now or at any time in the future.

Requirements

  • 0–2 years of professional experience in IT, systems administration, or software/AI engineering.
  • Working knowledge of, or demonstrated aptitude to quickly learn, SharePoint Online administration and a document management system such as NetDocuments.
  • Basic scripting ability in Python, PowerShell, or Power Automate, and comfort working with APIs.
  • Genuine interest in applied AI, hands-on experience with LLM tools such as Claude, ChatGPT, or similar, and curiosity about prompt engineering and AI-enabled workflows.
  • Strong documentation and communication skills, including the ability to support technical and non-technical stakeholders across multiple business entities.
  • Detail-oriented and organized, with the ability to manage multiple support requests and small projects at once.
  • Legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Nice To Haves

  • Internship, coursework, or self-directed projects in AI/ML.
  • Familiarity with Microsoft Entra ID and the M365 admin center.
  • Exposure to Jira and Confluence administration.
  • Coursework or project experience involving retrieval-augmented generation, agentic workflows, or automation platforms.
  • Experience in a regulated or multi-entity environment where data isolation and governance are first-class concerns.

Responsibilities

  • Assist senior AI engineers with building, testing, and documenting AI-enabled solutions, including lightweight automations, prompt and workflow design, and integrations with line-of-business systems.
  • Support administration of the Claude Enterprise environment, including user provisioning, role-based access, and basic usage monitoring under the AI Engineering Manager's direction.
  • Help maintain reusable tooling, templates, and playbooks so solutions can be adapted across business units.
  • Write basic scripts or Power Automate flows connecting AI tools, SharePoint, NetDocuments, and other business systems.
  • Contribute to intake tracking, status reporting, and documentation for AI Engineering engagements.
  • Administer SharePoint Online, including site and library provisioning, permissions, information architecture, retention and records policies, and Lists.
  • Administer NetDocuments, including workspace and cabinet configuration, user and group permissions, profile management, and third-party integrations.
  • Act as the first point of contact for tier-1/tier-2 content management system issues and access requests across affiliate entities, escalating complex issues appropriately.
  • Support related Microsoft 365 administration tasks, including Entra ID groups, licensing, and basic tenant settings, as needed.
  • Maintain current documentation of content management system configurations, standard operating procedures, and governance policies.

Benefits

  • Company-paid lunch stipend; lunch is provided via GrubHub.
  • 100% employer-paid medical in the High Deductible Health Plan, dental and vision benefits for employees and their families.
  • 16 weeks of paid parental leave.
  • Employee Assistance Program.
  • Life insurance.
  • Short-term and long-term disability coverage.
  • 401(k) with a 100% company match on contributions up to 6%.
  • Optional employee-paid PPO medical insurance and other benefits, including Health Savings Accounts with a company contribution, Flexible Spending Accounts, supplemental life insurance, and Wellhub.
  • 25 days of paid time off plus 12 company holidays.
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