AI Engineer I

NorthMark Strategies•Dallas, TX

About The Position

NorthMark Strategies is hiring an AI Engineer I as a generalist on its AI Engineering team. The role splits time between junior AI engineering work and day-to-day administration of SharePoint Online and NetDocuments across NMS Group’s affiliate entities. It reports directly to the AI Engineering Manager and supports senior engineers on AI-enabled builds, including automation, integrations, and lightweight tooling, while owning routine administration, access provisioning, and tier-1/tier-2 support for content management systems. This junior-level role offers exposure to applied AI engineering and enterprise systems administration. The successful candidate will help advance AI adoption and capability-building across the organization, maintain the systems that hold business content, and may grow toward either a deeper AI engineering role or a platform/CMS administration track as the department scales. The role requires legal authorization to work in the United States without employer sponsorship now or in the future.

Requirements

  • 0–2 years of professional experience in IT, systems administration, or software/AI engineering.
  • Working knowledge of, or demonstrated aptitude to quickly learn, SharePoint Online administration and a document management system such as NetDocuments.
  • Basic scripting ability in Python, PowerShell, or Power Automate, and comfort working with APIs.
  • Genuine interest in applied AI, with hands-on experience using LLM tools such as Claude, ChatGPT, or similar and curiosity about prompt engineering and AI-enabled workflows.
  • Strong documentation and communication skills, with the ability to support technical and non-technical stakeholders across multiple business entities.
  • Detail-oriented and organized, with the ability to manage multiple support requests and small projects at once.
  • Must be legally authorized to work in the United States without employer sponsorship, now or at any time in the future.

Nice To Haves

  • Internship, coursework, or self-directed projects in AI/ML.
  • Familiarity with Microsoft Entra ID and the Microsoft 365 admin center.
  • Exposure to Jira and Confluence administration.
  • Coursework or project experience involving retrieval-augmented generation, agentic workflows, or automation platforms.
  • Experience in a regulated or multi-entity environment where data isolation and governance are first-class concerns.

Responsibilities

  • Assist senior AI engineers with building, testing, and documenting AI-enabled solutions, including lightweight automations, prompt and workflow design, and integrations with line-of-business systems.
  • Support administration of the Claude Enterprise environment, including user provisioning, role-based access, and basic usage monitoring under the AI Engineering Manager’s direction.
  • Maintain reusable tooling, templates, and playbooks so solutions can be adapted across business units.
  • Write basic scripts or Power Automate flows to connect AI tools, SharePoint, NetDocuments, and other business systems.
  • Contribute to intake tracking, status reporting, and documentation for AI Engineering engagements.
  • Administer SharePoint Online, including site and library provisioning, permissions, information architecture, retention and records policies, and Lists.
  • Administer NetDocuments, including workspace and cabinet configuration, user and group permissions, profile management, and third-party integrations.
  • Serve as the first point of contact for tier-1/tier-2 content management system issues and access requests across affiliate entities, escalating complex issues appropriately.
  • Support related Microsoft 365 administration tasks, including Entra ID groups, licensing, and basic tenant settings, as needed.
  • Maintain current documentation of content management system configurations, standard operating procedures, and governance policies.

Benefits

  • Company-paid lunch stipend; lunch is provided via GrubHub.
  • 100% employer-paid medical coverage in the High Deductible Health Plan, plus dental and vision benefits for employees and their families.
  • 16 weeks of paid parental leave.
  • Employee Assistance Program.
  • Life insurance.
  • Short-term disability and long-term disability coverage.
  • 401(k) with a 100% company match on employee contributions up to 6%.
  • Optional employee-paid PPO medical insurance and other benefits, including Health Savings Accounts with a company contribution, Flexible Spending Accounts, supplemental life insurance, and Wellhub.
  • 25 days of paid time off plus 12 company holidays.
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