AI Engineer - Data Ontologist

TELUS Digital • Charlottesville, VA

1d • Hybrid

About The Position

TELUS Digital is seeking an AI Engineer - Data Ontologist to join their Data & AI team. This role is responsible for designing and operationalizing the semantic and contextual foundations that power intelligent AI systems. The Data Ontologist will bridge data, AI, and application layers, transforming fragmented enterprise information into coherent, machine-interpretable context that drives high-performance agentic systems and decision-making. This is a hybrid role requiring an in-office presence in Boston, MA, Columbus, OH, Charlottesville, VA, or Durham, NC on Tuesdays, Wednesdays, and Thursdays.

Requirements

• Strong experience in designing semantic systems, ontologies, or knowledge graphs within complex data environments.
• Hands-on experience with knowledge representation techniques, including taxonomy design, entity-relationship modeling, and graph-based structures.
• Experience working with LLM-based systems, particularly in context engineering, retrieval-augmented generation (RAG), or agentic AI architectures.
• Deep understanding of embeddings, vector databases, and retrieval strategies, and how they interact with structured semantic layers.
• Experience designing context pipelines that integrate multiple data sources (APIs, databases, documents) into coherent inputs for AI systems.
• Familiarity with frameworks and tools related to graph databases (e.g., Neo4j), semantic layers, or metadata management.
• Strong understanding of trade-offs in context construction, including latency vs. completeness, precision vs. recall, and static vs. dynamic context.
• Experience working in cloud environments (AWS, Azure, GCP) and integrating AI systems into production-grade architectures.
• Ability to communicate complex semantic and AI concepts clearly across technical and business stakeholders.

Nice To Haves

• Experience with context graphs and advanced context orchestration patterns for agentic systems.
• Background in information science, knowledge engineering, or ontology design.
• Experience aligning AI systems with enterprise knowledge bases (e.g., CMS, knowledge management systems).
• Familiarity with evaluation frameworks for context quality and downstream agent performance.
• Experience designing reusable, cross-domain semantic layers for large organizations.

Responsibilities

• Design and implement context architectures that enable AI systems to access, interpret, and reason over enterprise knowledge.
• Develop and maintain ontologies, schemas, and knowledge representations that structure domain knowledge across systems, ensuring consistency, reusability, and scalability.
• Define and optimize context assembly pipelines, including retrieval strategies, ranking logic, memory handling, and prompt/context composition for LLM-based systems.
• Build and manage semantic layers over structured and unstructured data, enabling effective grounding of AI agents in real-world business context.
• Design and implement knowledge graphs and context graphs to model relationships between entities, actions, and outcomes across enterprise systems.
• Collaborate with AI Engineers and Data teams to align embeddings, chunking strategies, and vector storage with ontology and semantic design.
• Establish standards for context quality, including evaluation frameworks for relevance, coherence, completeness, and business impact.
• Enable interoperability across AI systems by defining shared context interfaces, schemas, and protocols (e.g., MCP or API-based context services).
• Continuously refine context systems based on agent performance, feedback loops, and operational insights.
• Translate complex semantic and contextual concepts into actionable implementations for both technical and non-technical stakeholders.

Benefits

• Award-winning digital product consultancy
• Global team across North America, South America, Central America, Europe, Africa, and APAC
• End-to-end expertise across various service offerings: Web, Mobile & Digital Marketing | Enterprise AI | Customer Care AI & Technology | Enterprise Technology Modernization
• Secure infrastructure and scale of a multi-billion-dollar parent company
• Equal opportunity employer
• Commitment to creating a diverse and inclusive workplace

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed