AI Engineer, Copilot Platform
About The Position
Copilot Engineer combines expertise in the Microsoft AI ecosystem with strong software development and business process skills. A successful candidate will design, build, and deploy custom AI solutions using Microsoft Copilot technology to drive productivity, automation, and digital transformation for our organization. This role is heavily centered on Microsoft's AI tools and platforms, including Microsoft 365, Azure AI services, and the Power Platform. Emphasis on Copilot Studio: The Copilot Engineer must have hands-on experience using Microsoft Copilot Studio to develop and maintain conversational AI agents and chatbots. Integration with Core Business Tools: A primary function is integrating AI solutions with key enterprise applications like Microsoft Teams, SharePoint, Workday, and ServiceNow and Dynamics 365. Agile and Full Lifecycle Approach: The Engineer is involved in the entire project lifecycle, from gathering requirements and designing to deploying, testing, and supporting the final solution. Technical and Strategic Blend: The role requires a balance of advanced technical skills for hands-on development and a strategic mindset to align AI capabilities with business goals.
Requirements
- Proven hands-on experience with Microsoft Copilot Studio, the Power Platform (Power Apps, Power Automate), and Azure AI services.
- Experience with scripting languages like Python or PowerShell for automation and integration.
- Strong understanding of generative AI concepts, large language models (LLMs), conversational AI design, and prompt engineering.
- Excellent communication, presentation, and collaboration skills to work effectively with diverse teams and stakeholders.
- Strong analytical skills and the ability to troubleshoot complex technical issues.
Nice To Haves
- Relevant Microsoft certifications, such as Power Platform Developer Associate (PL-400).
Responsibilities
- Design and develop AI agents, custom connectors, and workflows using Microsoft Copilot Studio and Power Automate to address specific business challenges.
- Integrate AI solutions with enterprise systems, APIs, and data sources, including the Microsoft Graph, to provide agents with contextual information.
- Apply prompt engineering techniques and utilize generative AI models to enhance Copilot capabilities and responses.
- Utilize other Azure AI services, such as Azure OpenAI, Azure Cognitive Services, and AI Builder, to create more intelligent and automated solutions.
- Develop and enforce AI governance policies, including responsible use, data handling, and lifecycle management for prompts, connectors, and plugins.
- Implement security best practices and configure access controls to ensure Copilot usage aligns with internal policies and compliance frameworks.
- Enable auditing, logging, and data protection mechanisms (e.g., Microsoft Purview) for AI solutions.
- Collaborate with business stakeholders and subject matter experts to identify opportunities for AI-driven automation and process improvements.
- Create training materials, documentation, and prompt libraries to drive user adoption and increase productivity.
- Act as a trusted technical advisor, conducting workshops and demos to demonstrate the value of Copilot solutions to technical and non-technical audiences.
- Monitor AI performance, usage telemetry, and system health, troubleshooting technical issues as they arise.
- Manage the application lifecycle of Power Platform solutions, including CI/CD pipelines, ALM practices, and version control.
- Stay up-to-date with emerging Microsoft AI technologies and provide recommendations for continuous improvement.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
