AI Engineer - Agent

Zoom • Seattle, WA

5d • $151,800 - $332,200 • Hybrid

About The Position

As a Senior AI Engineer, you will develop intelligent systems capable of reasoning, planning, and executing complex workflows. You will design agentic systems that manage intricate tasks, perform multi-step actions, and ensure safe interactions with tools and data. This role integrates LLM intelligence with system engineering, and your contributions will directly support the evolution of Zoom AI Companion into a more dependable and advanced assistant.

Requirements

• 5+ years of experience in AI/ML engineering, backend/distributed systems engineering
• Experience building scalable, production-grade AI or agent-based systems
• Strong programming skills in one or more of: Python, TypeScript, Go, Java, C++, or Rust
• Experience with cloud platforms such as AWS, GCP, or Azure
• Hands-on experience with Kubernetes, containers, and CI/CD pipelines
• Understanding of software architecture, observability, and performance optimisation
• Qualification in Computer Science, Artificial Intelligence, Machine Learning, or a related field

Nice To Haves

• Experience building or evaluating AI agents and agentic workflows, and familiarity with modern agent frameworks
• Knowledge of prompt engineering, safety systems, and agent evaluation techniques
• Experience with AI development tools such as Claude Code or Codex

Responsibilities

• Designing agentic systems that manage complex, multi-step tasks and autonomous decision-making workflows
• Building scalable, production-grade AI systems that integrate LLM intelligence with robust backend infrastructure
• Ensuring safe and reliable interactions between AI agents and external tools and data sources
• Contributing to the development of agent memory, personalisation, and quality evaluation systems
• Optimising performance across distributed systems to balance quality and latency at scale
• Collaborating across engineering, research, and product teams to deliver AI features used by millions of users
• Incorporating new AI developments rapidly to keep Zoom AI Companion competitive and at the forefront of the market

Benefits

• Award-winning workplace culture
• Commitment to delivering happiness
• Benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health
• Support work-life balance
• Contribute to their community in meaningful ways
• Opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment
• Fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential
• Support for accommodations during the hiring process

What This Job Offers

• Job Type: Full-time
• Career Level: Senior