AI Enablement Specialist

Reliance Home Comfort • Toronto, ON

1d • Hybrid

About The Position

Find Your Limitless with Reliance. By joining Reliance as an AI Enablement Specialist, you’ll become an important Team Member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride ourselves on the fact that we provide limitless opportunities for growth and we encourage it by rewarding our Team Members for their success in many ways. If you’re ready to find your limitless – join us!

Requirements

• 2–5 years of experience in AI, automation, software development, business technology, digital transformation, or a related field.
• A degree or diploma in Computer Science, Engineering, Information Technology, Business Technology Management, Artificial Intelligence, Management Analytics, or a related discipline.
• Experience working with large language models (LLMs) and generative AI platforms such as ChatGPT, Microsoft Copilot, Claude, Gemini, or similar technologies.
• Experience designing prompts and building AI-powered workflows, automations, or digital solutions that improve business outcomes.
• Strong analytical, critical thinking, and problem-solving skills, with the ability to navigate ambiguity and independently drive solutions forward.
• Excellent communication and stakeholder management skills, including the ability to translate technical concepts for non-technical audiences.
• A growth mindset, curiosity, and enthusiasm for learning and experimenting with emerging technologies.

Nice To Haves

• Familiarity with Power Platform, Power Automate, Python, APIs, low-code/no-code development, or related technologies is considered an asset.

Responsibilities

• Design, test, and refine prompts for generative AI platforms to improve output quality, accuracy, and consistency.
• Build AI-powered workflows, automations, and lightweight applications using tools such as Microsoft Copilot, Power Automate, Power Platform, and related technologies.
• Partner with business stakeholders to identify opportunities, understand requirements, and translate complex business challenges into practical AI-enabled solutions.
• Develop proofs of concept and prototypes that improve productivity, efficiency, and business outcomes.
• Monitor solution performance, analyze results, and recommend enhancements to improve accuracy, reliability, user experience, and business value.
• Support data-driven reporting and analytics to track progress, measure adoption, and demonstrate the impact of AI initiatives.
• Assist with the continuous optimization of AI models, workflows, prompts, and automations to align with evolving business needs.
• Support responsible AI practices, including governance, security, privacy, compliance, and ethical AI usage.
• Create documentation, user guides, and training materials to support adoption and user enablement.
• Work independently through ambiguity and changing priorities to deliver successful outcomes.
• Stay current on emerging AI trends, tools, and technologies, and identify opportunities for innovation and continuous improvement.

Benefits

• The tools you need to succeed – including the tools for the job as well as training and development programs
• A successful and knowledgeable team to be part of and learn from
• Competitive base pay plus the ability to earn more tied to your success – the only limit is your potential
• A great benefits plan for you / your family
• Career paths so you can advance in the company

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree