AI Enablement Program Manager

Klaviyo•Boston, MA

8h•$160,000 - $240,000•Onsite

About The Position

Klaviyo is making a deliberate bet on AI-first engineering, aiming to embed AI into how every engineer works from day one. This role is crucial for enabling engineers to move faster and with more confidence by building systems, onboarding, and learning programs. The position focuses on translating insights into programs, tooling, and rituals that help teams deliver, ultimately improving developer velocity, quality, and satisfaction. The goal is to create faster ramps, fewer friction points, and a culture of continuous improvement across R&D.

Requirements

Technical practitioner and systems thinker with a deep understanding of engineering workflows (IDEs, Git, CI/CD, testing).
Ability to break down technical systems for others.
Focus on measurable impact, reliability, and developer productivity.
Clear writer and facilitator who creates clarity and reduces ambiguity.
Equips others with crisp guidance, examples, and artifacts.
Outcome-oriented and accountable, modeling ownership, intensity, and urgency.
Pushes work to closure and measures results.
Comfortably partners with Eng Leaders, Dev Infra, Product, HRBP, Recruiting/RCs, L&D, and Security.
Aligns to Klaviyo values and is motivated by winning as a team.

Nice To Haves

Experience measuring and improving developer experience (e.g., review SLAs, CI stability, environment setup) and publishing impact metrics.
Hands-on with CI/CD and modern SDLC tooling; ability to script/lightweight automate workflows.
Program design for learning (labs, guilds, workshops).
Strong technical writing portfolio.
Experience rolling out AI tools internally and establishing responsible-use guardrails.

Responsibilities

Own engineering team onboarding and time-to-impact, designing and running an AI-first onboarding experience from Day 0 through Day 90.
Enable embedding AI into daily engineering workflows like backlog and PR synthesis, and incident summaries.
Codify how engineering works by building and maintaining living training and documentation on engineering systems, development lifecycle, code review norms, CI and release practices, and incident hygiene.
Design and scale technical learning programs, including learning paths, workshops, demos, and lunch-and-learns focused on AI and emerging technologies.
Enable engineering manager effectiveness by translating leadership expectations and designing/delivering learning for Engineering Managers on operational aspects.
Facilitate high-impact live learning sessions for engineers and engineering managers.
Define and track enablement success metrics for onboarding, learning, and productivity initiatives.
Partner on onboarding delivery and iteration, facilitating onboarding sessions and maintaining documentation.
Strengthen the recruiting-to-onboarding handoff by partnering with Recruiting and RCs to align competencies and starter projects.
Elevate engineering culture and learning by enabling tech talks, internal workshops, and communities of practice.
Communicate clearly and consistently about engineering programs and initiatives.